Tech Chapter Lead Digital Business Banking

il y a 2 semaines


Bruxelles, Région de Bruxelles, Belgique ING Temps plein

Tech Chapter Lead Digital Business Banking (Channels): DBB DevOps - Vintage Channels:

Technical data function*:

Work Location :
CSM/SMW (Brussels)


Hybrid Mode

Chapter Lead Engineer II, Level 17

Work Schedule :37 hours/week

Your role & work environment*:

You are an energetic Chapter Lead who combines knowledge of IT software development with people management and organisational skills.

You will spend time building up expertise in you; chapter and developing/coaching your chapter members. The chapter consists of approximately 10 to 20 people.

Next to that, we are looking for an experienced Engineer who will work approximately half of his/her time in one of the Digital Business Banking Channels delivery squads.


You will be working in the "IT Area Digital Business Banking", within the Tech BE Channels domain and the tribe Digital Business Banking (DBB) in Belgium.

The location is the Brussels Office of ING at Court Saint Michel/Marnix. Occasional travel towards The Netherlands will be part of this role as DBB is a cross border tribe.

Digital Business Banking


Tech Digital Business Banking supports the product area Digital Business Banking Channels with the latest technologies standards to provide a digital user experience.

We have a variety of technology skills that we master to fulfill this mission:

Front-End, Java, Containerization,Next to that we are also migrating all the last functionalities from the vintage channel towards the new OneApp & OneWeb environment.


Your key responsibilities:

Manage and achieve IT maturity and the squad's mission

  • Spends approximately half of the time working as a development engineer in his/her squad.
  • Has an uptodate vision regarding IT expertise and keeps abreast of developments.
  • Stays one step ahead in the domains of Front-End Technology, Java, APIs, Containerization, IT Infrastructure and/or IT Operations and/or Test automation and applies learnings in the specific context.
  • Organises regular meetings to share relevant insights/developments with chapter members, and to work together on craftsmanship.

People and Chapter management

  • Encourages chapter members to develop themselves and facilitates this (e.g., providing training opportunities).
  • Provides coaching both in terms of professional and personal development.
  • Is responsible for the personal development and evaluation of the chapter members.
  • Identifies top performance and acts rapidly on underperformance.
  • Supports talent acquisition and retention management activities (e.g. interview applicants)
  • Discusses resource planning for squads and chapter with the IT Area Lead and other stakeholders like the Product Owners.

Creating and safeguarding the 'new' culture

  • Has an active role in embedding the Agile way of working.
  • Functions as an ambassador for cultural change and advocates the 'organisation doing' principles rather than 'organisational talking' ones.
  • Puts in place a culture of selfdevelopment and high performing teams.

We look for*:


A person with a talent for taking it on and making it happen, enthusiasm for helping others to be successful and a knack for always being a step ahead.

In other words, you strive to bring fresh ideas to life and embrace challenges in a fast changing and complex environment.

You are a naturally collaborative person who listens and invests in others to achieve common goals. You love to challenge the status quo and are eager to propose creative solutions to problems.

The Tech Chapter Lead

  • Inspires and exudes energy and passion.
  • Is focused on collaboration
  • Actively seeks help and feedback, is not afraid to give feedback either.
  • Is curious and always looks out for innovation opportunities in his/her focus area.
  • Can proactively detect development needs and/or monitoring requirements and/or release/test automation opportunities
  • Is eager and capable of further extending his/ her knowledge for all of the aforementioned domains related to IT developments.
  • Has deep knowledge and experience with Front End technologies and/or Java
  • Has already worked several years in IT projects with Agile methodology.
  • Has ideally experience in Continuous Delivery Practices (Azure DevOps)
  • The IT Chapter Lead is at least a competent Engineer and has the education / professional certifications required for this function.
  • Excellent analytical skills
  • Excellent level of English
  • The ability to display style flexibility / situational leadership to teams and adapt plan, approach and behavior to the different needs and situation

We offer you*:

A clear purpose, a unique offer and a range of flexible compensation and other benefits:

  • Personal growth & challenging work with endless opportunities to realise your ambitions
  • An informal, dynamic environment with innovative colleagues supporting your endeavours
  • A progressive and agile way of working, where new ideas are valued ahead of convention
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