Food & Beverage Catering Executive
il y a 1 semaine
TUI Group is recruiting a Product Lead to be part of a world-class product team to support the coordination and fulfilment of the customer and crew catering, as well as other inflight service solutions to achieve the complimentary product proposition for the customer service teams across TUI group airlines.
You'll also help the business to achieving synergies and alignment across all TUI Group airlines to facilitate common food and equipment products, where appropriate.
We are open to considering a flexible hybrid working model with a combination of remote and office based working, but with this in mind, the successful applicant must live within a reasonable commutable distance from Zaventem, Belgium.
This will include both European travel to collaborate with teams in our other Source Market locations and Long Haul to visit our downroute suppliers.
:ABOUT THE JOB****As a Product Lead you'll
- Implement detailed design solution for customer experience requirements ensuring that there are detailed product offerings on board the TUI airlines fleet
- Ensure schedule changes are monitored and identified, so any product changes are implemented effectively
- Assist delivering the IFS vision to optimise the current inflight service operations, including to review and continuously improve the Customer and Crew Catering propositions
- Build strategic relationships with internal and external supplier bases
- Maintain ongoing effective relationships with relevant teams
- Ensure change contingency plans are in place and implemented as required
- Embed that we "understand, control and pay for what we get" as part of the culture of the organisation.
- Support the product team's sustainability initiatives aligned with the Inflight Services sustainability roadmap, linked to the overall TUI Group Sustainability 2030 charter.
ABOUT YOU:
- Relevant experience, preferably including product development or airline customer proposition wider hospitality experience will also be considered
- Experience of safety risk management
- Knowledge of current food safety legislation such as HACCP Principles/relevant food safety qualifications
- Confidence in delivering change
- Experience of planning and coordinating complex actions plans
- Experience in working in ambiguous and changing environments
- Working with multiple stakeholders
- Ability to identify and anticipate customer needs
- Organised, determined, highly capable
- Flexibility to travel throughout Europe and other international catering destinations on a regular basis
ABOUT OUR OFFER:
- Work in the largest global tourism group with international projects and teams
- Fantastic holiday benefits including discounts & special offers
- Development & career opportunities
- Health and wellbeing support
- Flexible working (understandably, some roles operate out of a specific location & to a set working pattern)
- Plus lots more benefits relevant to the local market that you'll be based in
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