Customer Manager
il y a 2 semaines
At Dow, we believe in putting people first and we're passionate about delivering integrity, respect and safety to our customers, our employees and the planet.
Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength.We're a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future.
Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you're looking for a challenge and meaningful role, you're in the right place.About you and this role
Dow has an opportunity as Customer Manager located in Benelux, with special focus in Dow Industrial Solutions' (DIS) Energy Sector.
As Customer Manager, you will manage the sales of medium/large, complex, and geographical diverse accounts (International & National Oil Companies, Key Distributors and Strategic partners) in Europ where business has a value-added position with the key objective to maintain, then grow in alignment to the sales/marketing plan.
The role includes capturing, probing, and identifying sales opportunities with customers, as well overseeing orders and maintenance on customer accounts.
This role also has responsibilities in the areas of assisting customers, delivery solutions and ensuring customers follow established Dow DIS sales practices.
Responsibilities:
- Manage account portfolio prepare and implement account plans.
- Lead and coordinate customer relationships.
- Develop and execute sales/marketing plan, delivering both value and volume.
- Collect and utilize market intelligence to shape sales/marketing plan.
- Lead/conduct negotiations and implement price change.
- Collaborate with other function(s) stakeholders to deliver improving CX results.
- Use CRM, DSR, CMT, Smart Pricing at "expert" level.
- Deliver growth, including cross business opportunities.
- Understand short vs long term tradeoffs and are able to articulate them for win solutions.
- Teamwork: Demonstrate integrity, diversity, and actively share knowledge through mentoring globally, while maintaining an effective worklife balance. Participation in MMTs and S&OPs as sales focal point is also a key activity.
Qualifications:
- Minimum a bachelor's in Chemical Engineering or related
- Fluent in English
- Minimum of 5 years of work experience in Marketing and Sales roles in the Oil and Gas and/or Specialty Chemical industry
- Have strong communication skills
- Being able to build strong customer relations
- Have problem solving attitude, strong analytical thinking, applies experience and knowledge to resolve issues
- High level of proficiency in Excel, Word, PowerPoint.
- Having an additional degree in Business Administration/Management is a plus
- Proficiency in a local language is a plus
- This position is based in Brussels, Belgium. International relocation support is not available.
- Willingness to travel up to 40% of the time.
- Relocation support for this position is not offered.
We invest in you.
Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career.
Here are just a few highlights of what you would be offered as a Dow employee:
- Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives.
- Benefits and programs to support your physical, mental and emotional wellbeing, to help you get the care you you need it.
- Competitive retirement program that may include companyprovided benefits, savings opportunities, financial planning and educational resources to help you achieve your long term financialgoals.
- Become a Dow shareholder through various employee stock programs.
- Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building.
- Workplace culture empowering rolebased flexibility to maximize personal productivity and balance personal needs.
- Global Paid Time Off (PTO) policies:
- Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents).
- Paid time off to care for family members who are sick or injured.
- Paid time off to support volunteering and Employee Resource Group's (ERG) participation.
About Dow
As part of our dedication to the diversity of our workforce, Dow is committed to equal opportunities in employment.
We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career.
Further information-
Customs Manager
il y a 2 semaines
Bruxelles, Région de Bruxelles, Belgique Safran Aircraft Engine Services Brussels Temps pleinSafran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 81,000 employees and holds,...
-
Customer Success Manager
il y a 2 semaines
Bruxelles, Région de Bruxelles, Belgique Proximus Group Temps pleinIt is crucial for Proximus to offer our business customers a good experience in all the interactions they have with Proximus. This continued focus on the customer experience is a top priority for our people in all the actions we take, and we see the Customer success manager as the driving force behind the customer experience for his/her...
-
Customer Solutions Manager
il y a 2 semaines
Bruxelles, Région de Bruxelles, Belgique DHL Temps pleinAt DHL our business is logistics, but people are our passion. With over 500,000 team members in 220 countries, we attract and retain great talent. We are one of the most innovative, most culturally diverse companies on the planet. We provide unmatched opportunities for personal and professional development. We really are a, "Best Place to Work."We are...
-
Customer Success Manager
il y a 2 semaines
Bruxelles, Région de Bruxelles, Belgique UiPath Temps pleinOverview:The Customer Success Manager is a strategically focused and visible role. The Customer Success Manager is entrusted with our largest and most strategic customers. The CSM works with stakeholders across all parts of the business and at all levels (including the C-suite). The CSM guarantees that the correct foundations are in place to ensure the...
-
Customer Success Manager
il y a 2 semaines
Bruxelles, Région de Bruxelles, Belgique Brainwave Optigrators Temps pleinDescription Role_It is critical for us to provide our corporate customers with a great experience in all interactions they have with and in collaboration with our teams and our people. This continued focus on the customer experience is a top priority for our people in all actions we take, and we see the customer success manager as the driving force behind...
-
Customer Engagement Manager
il y a 2 semaines
Bruxelles, Région de Bruxelles, Belgique David Kennedy Recruitment Temps pleinDavid Kennedy Recruitment is working with a leading tech outsourcing company that is looking to recruit a Dutch speaking Customer Engagement Manager to join their team.Position: Customer Engagement ManagerLocation: Remote, anywhere in EuropeEmployment type: Full-timeRemuneration: Base salary.DUTIES AND RESPONSIBILITIES: Support sales to delivery handover and...
-
Customer Engagement Manager
il y a 2 semaines
Bruxelles, Région de Bruxelles, Belgique HireOn Ltd Temps pleinHireOn Recruitment is working with a leading tech outsourcing company that is looking to recruit a Dutch speaking Customer Engagement Manager to join their team.Position: Customer Engagement ManagerLocation: Remote, anywhere in EuropeEmployment type: Full-timeRemuneration: Up to euro gross/yearDUTIES AND RESPONSIBILITIES: Support sales to delivery handover...
-
Customer Success Manager
il y a 2 semaines
Bruxelles, Région de Bruxelles, Belgique SoftwareOne Temps pleinJob Function:Sales Operations The role:We are looking for someone with passion for Technology, Business Development and Customer Service. As Customer Success Manager, you will thrive in a fast-paced and dynamic environment where you will learn something new every day about Technology Solutions and Sales.The Customer Success Manager is a client focused role,...
-
Customer Experience Manager
il y a 2 semaines
Bruxelles, Région de Bruxelles, Belgique MSD Temps pleinAs a Customer Experience Manager, you will be responsible for generating new ideas on how to incorporate digital marketing in driving Oncology Business Unit strategy. You will focus on using digital tools to execute tactics/ key messages to Healthcare Professionals (and Health Care Consumers) and develop end-to-end campaigns from awareness to conversion;...
-
Customer Intelligence Manager
il y a 2 semaines
Bruxelles, Région de Bruxelles, Belgique Datashift Temps pleinUnderstanding your customers is key to ensure meaningful customer interactions, improve product performance and drive business' growth. As the data revolution continues in full force, companies across different industries are focusing on leveraging the value of their (customer) data. We are looking for a customer intelligence manager to help these companies...
-
Customer Success Manager
il y a 2 semaines
Bruxelles, Région de Bruxelles, Belgique BePark Temps pleinIzix is a smart parking company that strives at developing products and services that help our real estate and corporate clients digitise the way they manage their parking lots. And in doing so, we enable them to use their parking as a lever for better mobility in and around their buildings At Izix, you will work with young, motivated team members and...
-
Customer Success Manager
il y a 2 semaines
Bruxelles, Région de Bruxelles, Belgique Eptura Temps pleinJob Title: Customer Success ManagerLocation: Frankfurt, Belgium, LondonWhat are we about:We're Eptura — a global worktech company that provides software solutions for workplaces, people, and assets that enable everyone to reach their full potential. Our people are at the heart of everything we do, spanning 11 global offices with 1,000+ employees. Together,...
-
Customer Category Manager
il y a 2 semaines
Bruxelles, Région de Bruxelles, Belgique Generations Recruitment Temps pleinWhat's in it for you?: A pivotal role in shaping category strategies, driving business growth, and expanding market share. A company known for its innovative approach to food products, including both meatbased and plantbased alternatives. A collaborative work culture, encouraging crossfunctional teamwork and cooperation.About the company: Our client is a...
-
Customer Experience Manager
il y a 2 semaines
Bruxelles, Région de Bruxelles, Belgique Unilever Temps pleinReporting to: Customer Operations DirectorAbout us:Unilever is one of the world's largest Fast Moving Consumer Goods (FMCG) businesses, with interest across Personal Care, Homecare, Refreshment and Foods product categories. We reach 2 billion consumers a day. It has 161,000 employees. We make products that people love - and that make a difference. Nutritious...
-
Customer Success Manager
il y a 2 semaines
Bruxelles, Région de Bruxelles, Belgique Altares - Dun & Bradstreet Temps pleinAls Customer Success Manager (CSM) in het CSM-team ben je verantwoordelijk voor het beheren van relaties en het onboarden van nieuwe klanten. Je laat ze kennis maken met het product waar ze voor gekozen hebben en bent het aanspreekpunt voor de klant bij vragen en of opmerkingen. Je beheert de levering van onze diensten aan de klant en zorgt er voor dat een...
-
Customer Care Manager
il y a 2 semaines
Bruxelles, Région de Bruxelles, Belgique Securex Temps plein**Groupe SCX**Securex est né il y a plus de 100 ans et notre force, c'est notre expertise dans les différents services que nous proposons à nos clients.Vous pourrez certainement vous épanouir et vous développer au sein de l'une de nos business unit destinées à nos clients ou au sein d'un de nos services Corporate. Des Ressources humaines, de l'IT, du...
-
Customer Project Manager
il y a 2 semaines
Bruxelles, Région de Bruxelles, Belgique Philips Temps pleinJOB DESCRIPTION Job Title Customer Project Manager Job Description This Customer Project Management role has the entire accountability for installations of medical equipment for Philips customers in Belgium. As CPM you are end-to-end managing all the aspects of the installation, from tendering phase all the way via preparation, planning, execution...
-
Junior Customer Service Manager
il y a 2 semaines
Bruxelles, Région de Bruxelles, Belgique Unilever Temps pleinWho are we?At Unilever, we share one simple purpose: To make sustainable living commonplace. Through our powerhouse brands such as Dove, Axe and Magnum, we are creating a bright future for our business and our planet - And you can be part of it.We believe that companies with purpose last, people with purpose thrive and brands with purpose grow. We meet...
-
Customer Care Manager
il y a 2 semaines
Bruxelles, Région de Bruxelles, Belgique Securex Temps plein**Groupe SCX**Securex est né il y a plus de 100 ans et notre force, c'est notre expertise dans les différents services que nous proposons à nos clients.Vous pourrez certainement vous épanouir et vous développer au sein de l'une de nos business unit destinées à nos clients ou au sein d'un de nos services Corporate. Des Ressources humaines, de l'IT, du...
-
Customer Relationship Manager
il y a 2 semaines
Bruxelles, Région de Bruxelles, Belgique Penguin Formula Temps pleinCompany DescriptionWe Cook iT is an international software house that delivers software development to its corporate customers by providing highly skilled, communicative IT professionals to build their customized products through outsourcing, nearshoring and turn-key projects' solutions.How do we differentiate ourselves? By investing in the professional...
