Customer Service Officer in An International

il y a 1 semaine

Antwerpen, Flandre, Belgique Vivaldis Interim Temps plein

Functie:

Vivaldis Office is looking for a

Customer Service Officer for our client in

Hasselt. Our client is specialised in

incident management and roadside assistance.

Feel free to take a look at the vacancy If you have any questions, you can reach us by phone on

Your duties as a

customer service officer will include:

-
You'll respond to incoming phone calls and mails;

  • You'll gather the necessary information and check it's accuracy and completeness;
  • You'll provide the needed
    technical support and communicate with the workshops;
  • You'll update all the involved parties;
  • You'll
    monitor the agreements;
  • You'll follow the
    contractrelated issues up and respect the imposed deadlines.

Profiel:
As a

customer service officer you can recognise yourself in the criteria below:

  • Preferably you have gained a first experience in customer service;
  • You are
    fluent in English and in one of the following other languages: Polish, German, French, Spanish, Dutch or Czech;
  • You can easily work with the computer, especially with
    MS Office;
  • You're a social person with
    strong communication skills;
  • You have
    attention to detail and are
    stressresistant;
  • You work
    organised and have
    great organizational and time management skills;
  • Finally you may
    choose the shift you'll be working in within the follow options: day shift (8am 8pm), night shift (8pm 8am), weekend shift.

Wat je van ons krijgt:
What's in it for you as the new

customer service officer:

  • You'll end up in a leading company in an international environment;
  • You'll work in a
    fulltime position with a strong emphasis on worklife balance;
  • You'll be working in a
    40hour week, which means you'll get
    12 extra vacation days;
  • You'll receive a
    competitive salary including fringe benefits;
  • The company hosts
    various social events to boost the team spirit;
-
Hard work pays off After a successful interim period you'll receive a
permanent contract

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