Service Level and Customer Relationship Management

Location:Mons, BelgiumSecurity Clearance:NATO SecretReference No:C000104 / MonsSkills, knowledge, experience required: Experience in large IT organization; Experience in client IT provisioning; Experience with SLA Management, Customer and Provider Management; Knowledge of CES activities and specifically : PIA contract experience ( expert level2); Deep...

Spektrum have a wide range of exciting opportunities in several global locations.We are always looking to add great new talent to our team and look forward to hearing from you.Whom we are supportingThe NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to...

**Service Delivery Manager - VTC- Working Location:Mons, Belgium**- Security Clearance: NATO Secret**- Language:High proficiency level in English language**EXPERIENCE AND EDUCATION: **Essential Qualifications/Experience: - A minimum requirement of a Bachelor's degree at a nationally recognized/certified University in a related discipline and relevant years...

Location:Mons, BelgiumSecurity Clearance:NATO SecretReference No:C001598 / MonsSkills, knowledge, experience required: At least 1 year of recent experience, related to IT Service Desk functions; Prior experience of working in an international environment comprising both military and civilian elements; Knowledge of service operations, processes, service...

**Deputy Head Centralized Service Desk- Working Location:Mons, Belgium**- Security Clearance: NATO Secret**- Language:High proficiency level in English language**EXPERIENCE AND EDUCATION: **Essential Qualifications/Experience: - Bachelor's degree at a nationally recognized/certified University in a related discipline and 2 years post-related experience...

Spektrum have a wide range of exciting opportunities in several global locations.We are always looking to add great new talent to our team and look forward to hearing from you.Who we are supportingThe NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to...

Spektrum have a wide range of exciting opportunities in several global locations.We are always looking to add great new talent to our team and look forward to hearing from you.Who we are supportingThe NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to...

Location:Mons, BelgiumSecurity Clearance:NATO SecretReference No:C002697 / MonsSkills, knowledge, experience required: Bachelor's degree at a nationally recognized/certified University in a related discipline and 2 years postrelated experience;OR Broad technical knowledge of CIS services, architecture and experience supporting customers utilizing it; Past...

**Technician Service Desk- Working Location:Mons, Belgium**- Security Clearance: NATO Secret**- Language:High proficiency level in English language**EXPERIENCE AND EDUCATION: **Essential Qualifications/Experience: - Minimum 1 year experience in Service Desk Operations within the last 2 years Knowledge of and experience in NATO environment Experience in,...

**Release and Deployment Manager- Working Location:Mons, Belgium**- Security Clearance: NATO Secret**- Language:High proficiency level in English language**EXPERIENCE AND EDUCATION: **Essential Qualifications/Experience: - Practical experience in the usage of Service Management tools Sound knowledge of Service Design, Service Transition and Service Operation...

NATO offers you more than a job.It gives you a mission:building peace and security for one billion people in Europe and North America. The NATO Communications & Information Agency is leading NATO's Digital Transformation. Based in Mons, Belgium the Head, Change & Configuration Authority (CCA) will lead the governance of Change, Configuration, and Release &...

Spektrum have a wide range of exciting opportunities in several global locations.We are always looking to add great new talent to our team and look forward to hearing from you.Who we are supportingThe NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to...

**Senior Technician CSD level B4- Working Location:Mons, Belgium**- Security Clearance: NATO Secret**- Language:High proficiency level in English language**EXPERIENCE AND EDUCATION: **Essential Qualifications/Experience: - 1+ year of recent experience, related to IT Service Desk functions Prior experience of working in an international environment...

Overview:Systems Planning and Analysis, Inc. (SPA) delivers high-impact, technical solutions to complex national security issues. As we enter our 50th year in business, we are known for continuous innovation for government customers, both long-established and newly acquired, as our capabilities expand around the globe. Our work is state-of-the-art and made...

Overview:Systems Planning and Analysis, Inc. (SPA) delivers high-impact, technical solutions to complex national security issues. With over 50 years of business expertise and consistent growth, we are known for continuous innovation for our government customers, in both the US and abroad. Our exceptionally talented team is highly collaborative in spirit and...

Spektrum have a wide range of exciting opportunities in several global locations.We are always looking to add great new talent to our team and look forward to hearing from you.Who we are supportingThe NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to...

Clearance Level SecretCategory Help DeskLocation Mons, BelgiumTravel Required:None:Requisition Type:Pipeline:Please take this opportunity to join one of GDIT's fastest long-standing growing programs US Battlefield Information Collection and Exploitation System eXtended (US BICES-X) is a cutting-edge program supporting DoD intelligence information sharing on...

Spektrum have a wide range of exciting opportunities in several global locations.We are always looking to add great new talent to our team and look forward to hearing from you.Who we are supportingThe NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to...

Overview:Systems Planning and Analysis, Inc. (SPA) delivers high-impact, technical solutions to complex national security issues. As we enter our 50th year in business, we are known for continuous innovation for government customers, both long-established and newly acquired, as our capabilities expand around the globe. Our work is state-of-the-art and made...

Company Description"We're not in the shipping business; we're in the information business" -Peter Rose, Expeditors FounderGlobal supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. 15,000...