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Offering and Ordering Officer
il y a 2 semaines
Als Offering & Ordering Officer sta je in voor het inleiden van bestellingen van Explore, SDWAN en voice oplossingen voor professionele klanten.
- Je screent de aanvraag en controleert of alle vereiste informatie aanwezig is om verder te kunnen.
- Je leidt de bestelling in het ordering/provisioning systeem in, en verstuurt indien nodig contractuele bijlagen naar de aanvrager ter ondertekening.
- Wanneer je de ondertekende bijlagen hebt ontvangen start je het provisioning proces.
- Je neemt deel aan conference calls voor specifieke klantprojecten.
**Profiel**: Ben je ondernemend en oplossingsgericht?
**Technische kennis**
Een specifieke kennis is niet vereist, je hebt affiniteit met telecommunicatie en WAN/LAN netwerken.
**Talenkennis**
Je bent bij voorkeur tweetalig NL/FR om een nationale klantenportefeuille te beheren. Kennis van het Engels is een extra troef.
**Klantgerichtheid**
- Je houdt ervan om samen met de klant tot een oplossing te komen.
- Je beschikt over de nodige assertiviteit en diplomatie.
- Je maakt duidelijke afspraken en komt deze na.
- Je creëert een gevoel van vertrouwen en neemt jouw verantwoordelijkheid op.
**Planning en organisatie**
- Je beschikt over een zeer sterke persoonlijke organisatie en kan deze gemakkelijk aanpassen in functie van de noden.
- Je bent stressbestendig.
**Teamspirit en engagement**
- Je geeft kwalitatieve feedback aan jouw collega's & klanten.
- Je bent positief ingesteld bij je contacten met klanten, collega's en andere teams.
- Je staat open voor verandering en denkt in termen van mogelijkheden.
- Je voelt je betrokken bij de problemen van je collega's en steunt hen.
- Je deelt je kennis en ervaring met je collega's.
**Wat je van ons krijgt**:
**Wat krijg jij terug voor je harde werk?**
- Vast contract
- Aantrekkelijk salaris
- Goede teamspirit
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