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Servicenow Dm/crm Support
il y a 1 semaine
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Working Location:Braine L'Alleud, Belgium**-
Security Clearance: NATO Secret**-
Language:High proficiency level in English language
**EXPERIENCE AND EDUCATION:
**Essential Qualifications/Experience: - Software Engineering Skills: Systems Development -Programming/Software development:
ü Extensive ServiceNow platform (DM, CSM, GRC and CIM) knowledge
ü Extensive experience developing solutions using JavaScript and ServiceNow REST API's
ü Experience with ServiceNow Strategic Portfolio Management
ü Experience with ServiceNow's MID Server, Flow Designer and App Engine Studio
ü Experience with Oracle Linux
ü Experience with MySQL
- Standard Automatic Data Processing Knowledge
- Word Processing: Advanced knowledge
- Spreadsheet: Working knowledge
- Graphics Presentation: Working knowledge
- Email clients/
Web Browsers:
Working knowledge
DUTIES/ROLE:
- Manage and administer ServiceNow modules (DM, CSM, GRC, CIM) in line with SSBA guidance and in coordination with other Service Lines
- Develop scripts and solutions to support the operation and maintenance of ServiceNow modules (DM, CSM, GRC, CIM)
- Develop and provide guidance for the creation and management of Servicenow reports
- Act as third line support on ServiceNow and collaborate with other lines of support
- Support the implementation of additional ServiceNow modules
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