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Night Front Office Welcomer
il y a 1 semaine
Night Audit
Night Audit (H/F)
La première impression est toujours la bonne En tant que Réceptionniste, vous prenez soin de nos clients depuis leur arrivée jusqu'à leur départ, en vous assurant qu'ils vivent une expérience mémorable.
Ce que l'établissement vous offre:
- Carte collaborateurs offrant des taux réduits chez Accor
- Programmes de formation via nos Academies
- L'opportunité de développer vos talents et de vous épanouir au sein de votre établissement et à travers le monde
- La capacité à faire la différence à travers nos activités Ethiques & Responsabilité Sociale des Entreprises, comme Planet 21
Votre rôle:
- Accueillir les clients, assurer le check-in et check-out, établir la facturation et l'encaissement en garantissant un service exceptionnel
- Proposer une expérience personnalisée pour le client
- Promouvoir les équipements de l'établissement, améliorer le séjour des clients en proposant des services
Votre expérience et vos compétences incluent:
- Qualité de service essentielle : une expérience similaire est un plus
- Maîtrise du logiciel FOLS ou équivalent
- Maîtrise de l'Anglais; la pratique d'autres langues est un plus
Notre Engagement Diversité & Inclusion:
Nous sommes une entreprise inclusive et notre ambition est d'attirer, de recruter, et de promouvoir la diversité des talents.
Pourquoi travailler chez Accor ?
Nous sommes bien plus qu'un leader mondial. Nous sommes femmes et hommes qui plaçons l'humain au cœur de toutes nos activités, et nous sommes animés par une passion immodérée pour le service et un goût du dépassement. Rejoindre Accor, c'est embarquer dans une aventure humaine unique pour inventer l'hospitalité de demain.
Work Experience
Connaissance de Fols est un PLUS
Connaissances de Word et Excel
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