User Care Expert

Facilitating participatory design, design sprints, conversational design. Preparing and conducting quantitative and qualitative research, gathering insights and analyzing user behavior. Conducting field studies, observing users in their natural environment. Performing usability studies, evaluating user interactions with products or services. Conducting user...

Specific Expertise:Teaching experience of Product UX Research, able to mentor and transfer UX knowledge team members and across the organisation. Mastering techniques such as Value Stream Mapping, Business Process Model and Notation, Coconstructing Stories, information architecture, UX copywriting. Highly experienced in design and moderation of workshops...

User Experience DesignerING is looking for a***User Experience Designer at the Design Center of Expertise. The CoE is the home for all designers in Belgium. You will be part of a passionate team of UX designers, researchers and copyrighters creating the best digital experience for all our customers and employees.***A Day in the life of a UX designer Work on...

We're hiring an experienced and creative User Interface DesignerWe're looking for an experience UI Designer to join the Digital Team of our client, a leading insurance company based in Brussels. You will be working closely with webmasters, UX Designers, Product Managers, Copywriters and other UI Designers. Further, you will find other Ariad consultants...

At DIGI BELGIUM, we're not just stepping into the telecom landscape; we're here to revolutionize it. With bold ambitions and a relentless drive, our mission is to disrupt the status quo, championing a customer-centric approach and a commitment to innovation. We're not just participants in the telecom industry; we're leading a transformative wave, reshaping...

Overview:Are you ready for a dynamic journey into the heart of digital innovation of the Belgian Notary Profession?Then we warmly invite you to join our team as IT Care agent at Fednot. This position is not just a job, together with your IT Care colleagues, Network team, Windows team, Facilities, Service Management team and many others, you will prepare the...

Who we areA piece of the moon, a complete dinosaur skeleton, the Pope's hat, the world's smallest book - at Catawiki, we come across exceptional objects such as these every day.Catawiki is the leading online marketplace to buy and sell special objects. We offer over 75,000 special objects in auction every week — each reviewed and selected by one of...

Job ID:HNMJD2800:Role: Ux/Ui expertLocation:Brussels, BelgiumLanguage:English + Dutch or FrenchPartially RemoteResponsibilities: Participate in the analysis and determine the needs of the end user Develop user flows, wireframes/mockups/screen prototyping Develop and maintain a design system Plan and execute evaluative research with endusers and/or clients...

Le service Customer Application de Partena service est responsable de tous les logiciels que Partena met à disposition de ses clients et des services qui s'y rapportent. QUEL EST LE DÉFI ? En tant que Collaborateur Customer Care vous faites chaque jour la différence pour vos clients, qu'ils soient internes ou externes. Vous êtes leur point de...

About SQLI We are SQLI You are passionate about consultancy, and you want to demonstrate your expertise as SAP Invoice Management (VIM) Expert? You want to handle a variety of projects and meet exciting clients? If the answer is yes, we can offer you the perfect opportunity to progress in a dynamic company that is currently undergoing sustainable...

Company DescriptionWe Cook iT is an international software house that delivers software development to its corporate customers by providing highly skilled, communicative IT professionals to build their customized products through outsourcing, nearshoring and turn-key projects' solutions.How do we differentiate ourselves? By investing in the professional...

Are you passionate about IT and ready to meaningfully lead ICT & Systems development in an international environment? Our client, a Belgian medical development NGO is looking for a dynamic and versatile IT Expert.The global purpose of the IT Expert role is to provide and maintain an integrated, efficient, compliant, and user-driven ICT environment connecting...

Job ID:HNMJD3025:Role: UX ExpertDeveloperLocation: Brussels, BelgiumLanguage: EnglishRequirements: Minimum 3 years of experience from the range:Designing interfaces across multiple platforms and operating systems including desktop, web, tablet and mobile. Data visualization. User workflows. Understanding of usercentred design methods and best practices....

Solvay is a science company whose technologies bring benefits to many aspects of daily life. Our purpose—we bond people, ideas and elements to reinvent progress—is a call to go beyond, to reinvent future forms of progress and create sustainable shared value for all through the power of science. In a world facing an ever-growing population and quest for...

For one of our clients, a social institution, we are looking for an accessibility expert to strengthen their UX team. You ́ll be working on WCAG 2.1 related topics.You will:You ́ll work with the WCAG 2.1 framework.By doing this, you will increase the user-friendliness and overall customer experience of the platforms.Are you the one?You have worked in a...

**Test Achats recherche quelqu'un pour le poste de Web Analytics Expert. (M/F/x)**En tant qu'expert en analyse Web, vous aiderez notre organisation à faire des décisions fondées sur les données la norme. Vous créerez une culture qui encourage l'esprit critique et la curiosité et veillerez à ce que nos décisions, qu'elles soient tactiques ou...

Description de l'entreprisemoveUP is a Belgium founded digital care company, receiving support from international health insurers to facilitate its activities in US, France, Germany, Belgium and The Netherlands. The team and its one of kind digital platform facilitates and provides personalized remote and hybrid care in a.o orthopedic, bariatric/obesity,...

Introduction / Context:We are looking for a ServiceNow expert to reinforce the SN Competency Centre and help to setup and operate the ServiceNow Platform and ITSM Tools.The ServiceNow Competency Centre main responsibilities are:Monitoring, administration and troubleshooting of integrations of ServiceNow with other corporate systems. Managing ServiceNow...

For one of our clients in the banking sector we're looking for a UX Expert - who will be responsible for the end-to-end customer journey.You will:You will map digital customer experiences and translate them into customer centric designs.You'll work together with various stakeholders on a day-to-day basis. You are the bridge between Business and the Customer...

Red Carpet IT Services is looking for a ServiceNow Technical Expert, Someone with implementing experience for our client. We'd love to hear if this is the perfect vacancy for youRequirements: Performance Monitoring and Management Data Archiving and Rotation Modification of System Properties Core Integration Updates and Maintenance Search Management Index...