![Le fort](https://media.trabajo.org/img/noimg.jpg)
qa manager
il y a 2 semaines
LEFORT est une société familiale belge, implantée depuis plus de 75 ans à Gosselies et, comptant plus de 160 talents en Belgique. Nous développons et construisons des presses, cisailles et broyeurs à destination de la revalorisation des déchets métalliques.
Objectif de la fonction
Le QA MANAGER est en charge de tous les aspects relatifs à la Qualité du groupe Lefort en Belgique (de la prise de commande à la livraison du produit fini chez le client et le SAV )
Sassurer de la satisfaction du client :
S'assurer du bon traitement des plaintes venant des clients, en collaboration avec les différents services concernésGérer les audits externes et les certifications requises par nos clients et business Mettre en place et monitorer, en collaboration avec la planification, un processus de "gate review projet" pour s'assurer dans les phases en amont de la production que tout a bien été réalisé à temps, dans les règles et conformément aux exigences clients( qualité & délai) et dans l'intérêt de Lefort
S'assurer de l'efficacité interne des processus :
S'assurer du bon niveau de qualité des fournisseurs
Contexte
Le QA Manager rapporte au CEO et fait parti de Comité de Direction de Lefort Il est en relation avec l'ensemble des services de Lefort Belgique et potentiellement avec toutes les filiales à l'étrangerIl peut-être l'interface direct avec les clients finaux. Il est interfacé en interne avec l'ensemble des fonctions selon la nature du problème et la nature de la solution Il encadre hiérarchiquement une équipe de 3 à 10 personnes pour le contrôle d'entrée, le contrôle interne et le contrôle de sortie
Votre profil
Minimum BAC+4 - Ingénieur, Master ou expérience équivalentExpérience démontrée dans un environnement industriel (idéalement industrie lourde, mécano soudé...)
Solides compétences techniques telles que la connaissance des normes en vigueur ISO 9001
Maîtrise des outils et logiciels de méthodologies de résolution de problèmes (PDCA, DMAIC, Kaizen..) et des outils associés (5W, Ishikwa, Pareto...) Des bases de "Lean" et/ou "6 sigma" est un plus
Notion de gestion de projet et des cycles de développement (DFQ ou équivalent) sont un plus L'anglais pour communiquer avec les clients et fournisseurs
Vos compétences
Sens de la communication afin dinteragir efficacement avec les différents parties prenantes de l'entreprise (employés, fournisseurs, clients...)Sens de l'organisation afin de planifier son travail de manière efficace et respecter les délais et les exigences règlementaires
Capacité d'analyse afin de synthétiser les informations et proposer des solutions pertinentes et efficaces
Adaptabilité pour faire face aux changements de l'environnement règlementaire, aux nouvelles exigences clients ou bien encore aux nouvelles technologies
Créativité, Capacité de concevoir et mettre en place de nouvelles façons de travailler
Management direct d'une petite équipe
Capacité à promouvoir les valeurs LEFORT : Passion, Entraide, Innovation et Excellence
Notre offre
Un contrat à durée indéterminéUn salaire attractif, adapté à votre expérience
Assurance groupe
Assurance hospitalisation Chèques repas Téléphone portable et abonnement Voiture de société et carte carburant
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