C003616 COTS Applications SME
il y a 2 semaines
Deadline Date: Thursday 20 June 2024
Requirement Title: COTS Applications SME
Location: Braine-l'Alleud, Belgium
Full time on-site: No: on-site 50%
Total Scope of the request (hours): 836
Required Start Date: 29-JUL-2024
End Contract Date: 31-DEC-2024
Required Security Clearance: NATO Secret
Duties and Role:
Provision of professional and technical contributions in the conception, development and co-ordination related to all aspects of lifecycle management of Commercial of the Shelf (COTS) applications supported within the Service Support and Business Application Business Area (SSBA BA) projects or services; Supporting in-service operations of the systems, including: Support and operation of the assigned system(s) including: Systems operationally used by NATO Enterprise community; Local systems currently used by Local Commands. Atlassian Products management and configuration Maintenance of the operational & support environments; Monitoring performance of the assigned service applications; Support CIS Support Units (CSU) and other support staff for daily operations of the systems. Support technical reviews, walkthroughs and audits; Support preparation of functional and technical specifications for software and hardware with special focus on the SSBA BA domain; Support to change management, configuration management, release/deployment and testing; Maintaining relationships with 3rd party suppliers Provision of subject matter expertise and advice as required; Performing other duties as may be required.Requirements
NATO SECRET security clearance At least 3 years of relevant experience in the field of computer science or electronic engineering; Experience with release and deployment procedures. Experience in offering support for COTS Business Applications, including deployment, configuration, and troubleshooting, optimizing and incident resolution. Experience in offering user support for Microsoft, Adobe, Atlassian end user products, including deployment, configuration, and troubleshooting, optimizing and incident resolution. Experience and lifecycle support knowledge of the following COTS technology: Desktop Alert Application Atlassian Products (Jira Software, Jira Service Management, Confluence, Jira Align) Adobe Creative Cloud Products (Lightroom, Photoshop, Illustrator, Acrobat, Dreamweaver) Autodesk Products (AutoCAD) Knowledge of programming languages and platforms like .NET, C#, JAVA, JavaScript; Experience with Microsoft SQL Server (optimization and querying); Experience with Linux and Windows environment; Experience in various areas of Software Engineering including some of the following: Requirements elicitation and management (including nonfunctional requirements for Operations & Maintenance); Software change management and testing; Application release and deployment management; Configuration management practices and tools; Application Lifecycle Management concept and tools. Experience in planning and performing FAT, UAT and SAT Knowledge and experience in state-of-the-art technologies, relevant to software engineering: Technologies and standards (at least 4 of them): HTML, REST Services, Web Services, HTTP, Python, XML, SQL; Application server technologies and Relational data base management systems; Experience in working with Monitoring Tools like Splunk, Prometheus (setting up, configure and maintain various alerts, rules and data interpretations) Ability to work in cross functional teams like Application management/development team; Ability to communicate effectively orally and in writing with good briefing skills.Desirable Experience and Education:
Experience in NCIA processes and procedures. Knowledge of post related applications like Desktop Alert, Jira Software, Adobe Creative Cloud Products; Cloud computing, SaaS, knowledge of Microsoft Azure; Experience with data modelling of complex systems; Prior experience of working in an international environment comprising both military and civilian elements;-
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