Aco Support

About Deutsche Bank

Deutsche Bank is Germany's largest bank, the strongest and most stable economy in Europe. It operates in 59 countries and has a customer base in no less than 150 countries.

Globally, the bank has 21 million customers spread across its three main activities:
Corporate Bank, Investment Bank and Private Bank.

In Belgium, Deutsche Bank is active in Corporate & Investment Banking and is particularly recognized to be a major player in the Wealth Management and Private Banking market.

In that domain, our mission is to understand the unique needs of our private clients, to best protect and develop their wealth according to their personal objectives, and to translate the global markets expertise of the group Deutsche Bank into proactive and relevant advice.

Based in Belgium, you are part of very committed and results-oriented team and you work in a truly international environment with colleagues located all over Europe (Germany, Italy, Spain, Switzerland, UK, Luxemburg ) but also in other parts of the world (Middle East, US, Asia, ).

Job Mission

Know Your Client and the completion of related tasks in line with regulatory standards and jurisdictions has become an integral part of our business.

As Accountable Client Owner (ACO) Support in Corporate Coverage you will work with the Coverage Bankers of our multinational corporate clients to support them in their role as ACOs.

You will be responsible for the coordination and completion of KYC tasks and processes for clients covered by your Coverage team(s).

This includes working effectively with key stakeholders globally to ensure on-time completion of KYC profiles and ensure adherence to applicable internal policies and external legal/regulatory frameworks.

You will develop a strong understanding of our clients' business and legal hierarchies and use this knowledge to efficiently steer the completion of periodic / event driven client reviews.

Further tasks might include preparation of presentations and client meetings enabling the Coverage Bankers to make efficient use of sales opportunities.

Key Accountabilities

• Ensuring effective Client Perimeter Management by supporting ACOs on feedback actions relating to KYC and portfolio reviews including monitoring of pipeline and cases at risk of being overdue/offboarded.
• Acting as a dedicated Corporate Coverage team representative for coordination with the central KYC Business Execution Teams (BETs) on KYCrelated portfolio monitoring activities (incl. ensuring correct ACO allocations, support with RedtoGreen processes, review of Offboarding lists, following up on actions pending with Business etc.)
• Preparation of KYC cases for review in full adherence with Deutsche Bank's Know Your Client Global Policy, Global KYC Key Operating Standards (KOS) and any applicable local addenda
• Working effectively with key stakeholders to facilitate completion of KYCrelated tasks using strong influencing skills to ensure the mutually satisfactory resolution of key issues and that the respective responsibilities are understood, agreed, and escalated where required
• Supporting ACOs on the Account Activity Reviews (AARs) process incl. coordinating supporting material to perform AARs
• Supporting on preparation of any Front Office related KYC requirement as part of Local Addenda, where applicable (e.g., classification of clients etc.)
• Acting as local point of contact for KYC systems in use by ACOs and escalate to relevant teams' issues (e.g., Salesforce KYC, dbSleuth, dbCLM etc.)
• Interacting with various locations globally (including outsourced functions where applicable) in case of incoming KYCrelated requests based on sound understanding of DB's global policies and operating principles as well as clients' respective situation.
• Working with key stakeholders in KYC Ops and Coverage to follow up and chase complex cases closure in call with AFC where applicable
• Interfacing with AFC/Sanctions on specific issues of open cases to seek direction to close them soon
• Supporting ACOs on monitoring portfolio of NCAs and coordinating with relevant functions KYC process to ensure prompt onboarding

Key Profile

• You hold a university degree and /or 23 years of KYC experience within the corporate financial services industry
• You are experienced in client due diligence on various entity types including Multinational Corporate Clients, Funds and SPVs
• Language skills: professional proficiency in English, French and Dutch
• You have a good understanding of KYC, Sanctions and screening procedures, including the KYC documentation requirements and sources of information to retrieve KYC information
• Willing to work under time driven deadlines to complete KYC review cases successfully negotiating the rationale where they are right as per policy, with review teams
• Good oral & written communication skills to interact with senior management team & clients on regular basis.
• A team player to work with KYC Ops

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