Sales Operations Manager

il y a 2 semaines

Bruxelles, Région de Bruxelles, Belgique Sortlist Temps plein

Do you want to be part of a dynamic start-up which plans to change the global market in terms of marketing and communication? This is already happening, and we need your help to get there even faster.


What will you do as a Sales Operations Manager** at Sortlist?
You will empower our 30+ sales and 10+ customer success colleagues who are finding and helping clients across the globe

To do so, you will:

  • Understand their way of working and workflows
  • Cocreate with them ways of improving those
  • Provide timely tools and insights
  • Explain the solutions

Why we need you, and why should you join? #YourMission


As the Sales Ops manager (Demand-side), your assignments will allow you to have a global view of the company and the challenges it faces.

You will have an analytical focus, but also an operational component.


To build and maintain a set of internal tools to help revenue teams (marketing, sales and customer success) perform their job more efficiently.


Main Duties:

Tools & Processes

  • Manage CRM (Hubspot) and other core tools (Intercom, GetAccept, Modjo, etc)
for customer facing teams

  • Audit and challenge current processes to streamline them and develop new ones as we scale
  • Implement processes and tools to enable business teams to achieve their objectives and operational excellence, in particular by seeking to automate low valueadded and repetitive tasks.
  • Manage the entire implementation and maintenance of tools and processes, and ultimately guarantee its efficiency thanks to clear documentation, workshops and other enablers.
  • Ensure that our tools are fully exploited, used by the teams and save them time on a daily basis.

Reporting & Analytics

  • Regularly originate and recommend ideas to the Revenue teams leadership based on data insights to drive new revenue and upsells
  • Feed/sync data into third party tools (ex: Intercom, Hubspot, etc,.)
  • Ensure CRM data quality & management (ex. Act on duplicates in tools and database)
  • Reshape & maintain reports & dashboards to make daily/weekly/monthly monitoring easier for managers (in Hubspot mainly)
-
Strategy & Organization:

  • Assist the teams in the operational implementation of their business vision, avoiding silos:
  • Targets settings & quotas,
  • Forecasting,
  • Compensation policy
  • Work on Pricing and GTM strategies for the demandside

What's your profile?

  • First experience in strategy consulting or in an operations/growth position in a Startup / Scale up.
  • Experience with database: intermediate SQL
  • Working knowledge of CRMs (Hubspot/Intercom is a plus)
  • Experience with sales ops tools like GetAccept, Modjo, Recurly, Linkedin Sales Nav, etc
  • Experience with nocode/lowcode tools like Zapier
  • Problemsolving abilities, Collaborative mindset, Enthusiastic and Excellent communication.
  • Strategic and "hands on" mindset and attitude.
  • Passion for marketing, sales and customer success
  • Proactive and desire for learning and getting great results
  • Problemsolving abilities, Collaborative mindset, Enthusiastic and Excellent communication.
  • Fluent in English; French is a plus
  • Outcome and client oriented

What you'll find at Sortlist?

  • Join an international startup in an exciting period of growth/scale
  • Competitive salary
  • Flexible schedule
  • Exciting and casual environment
  • Unique successful/challenging/funded/niche startup
Conduct of interviews
An interview with Daniela (Talent Acquisition Manager)
An interview with Andrea (Revops & Growth) + Business Case
An interview with Robin/Olivier, Product Managers
Reference Checks/Calls

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