Technical Solutions Developer, Networking, Google Cloud

il y a 3 heures

Waterloo, Belgique Google Temps plein
Minimum qualifications:
  • Bachelor's degree in Science, Technology, Engineering, or equivalent practical experience.
  • 4 years of experience troubleshooting and advocating for customers' needs, and triaging technical issues ( , software, application, operational, process).
  • Experience reading or debugging code with one of the following: Java, C, C++, .NET, Python, Shell, Perl, or JavaScript.

Preferred qualifications:
  • Experience using techniques such as packet capture/packet analysis, artificial packet creation, load testing, and traffic path analysis to troubleshoot network latency, packet loss, and other performance issues at the packet level.
  • Experience working with any public cloud ( , Google Cloud Platform) services and infrastructure.
  • Knowledge of networking fundamentals ( , Load Balancing, Cloud Storage, Peering, TCP\IP, etc.).
  • Knowledge of basic web technologies (HTTP, HTML, DNS, TCP, etc.).
  • System/network administrator level knowledge of Linux or Unix systems.
About the jobThe Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.Responsibilities
  • Work with customers on their production deployments to resolve issues and achieve product readiness, availability, and scale.
  • Develop an understanding of Google Cloud's product technology and underlying architectures by troubleshooting, reproducing, and determining the root cause for customer-reported issues, building tools, and faster diagnosis.
  • Act as consultant and subject matter expert for internal stakeholders in developing, sales, customer organizations to resolve technical deployment obstacles and improve Google Cloud.
  • Work as part of a team of developers/consultants that globally ensure 24-hour customer support. This will include a need to sometimes work non-standard work hours/shifts, and may include weekend work.
  • Understand customer issues, advocate for their needs with internal teams, including Product and developer teams, to find ways to improve the product, and drive production.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.Before you apply, learn how to make your application shine, and get a glimpse into Google's hiring process How we Hire at Google valuable tips on crafting a standout resume and navigating each stage of the interview, increasing your chances of landing your dream job at Google: Watch the below video

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