Client Relationship Manager
il y a 3 semaines
Cognizant Technology Solutions is hiring a Client Partner Products & Resources in for Belgium and Luxembourg.
Cognizant
Cognizant is a Fortune 500 company; Cognizant is headquartered in the US with offices and delivery centers that span the globe. Born global, Cognizant Technology Solutions offers a unique learning and working environment. With exciting, game changing projects at global customers across industries, you will become part of the forefront of business transformation and technology. Be the driver of your own way forward, no matter your level. At Cognizant, you can be both an idea and action person.
Cognizant in Belux
Cognizant has a strong position in the Belux region servicing the top customer brands. We are also strongly positioned to increase our foot print, supported with string investments in the Digital and Consulting space. Our scale in the Belux, the depth of the relationships and the diversity of the services being provided creates a unique position to transform the businesses of our clients in the Digital era.
Digital at scale and speed
Our clients want to put digital to work to keep up with new pressures in their industry, or to leapfrog competition. But an organization of size and reach requires an intelligent, tactical approach that truly transforms the way business gets done across your hundreds of systems without disrupting business as usual for your millions of customers. Cognizant helps rethinking how companies create value everywhere in their business.
Your challenge, your passion, your path
For leading our growth in the broader Industry sector ( Products & Resources, comprising of Manufacturing, Logistics, Energy , Utilities, Travel, Hospitality, Retail, Consumer Goods) we are recruiting a Client Partner to manage the customer relation, running engagements & sales. The Client Partner will be fully responsible for financials, relationship appreciation and transformation of the business towards Digital.You will get an opportunity to build upon a very strong existing business and long-term relationship with the client, interact with senior IT and Business stakeholders of this client and jointly derive the business transformation plans to help us grow with the client.Key Responsibilities of the role
Manage existing clientsBuild and maintain strong relations within Business and IT executive stakeholdersLead strategic meetings and represent Cognizant in steering/review meetings with the client Provide and manage escalation management.Set the strategic client relation and business direction for account managers/teams Own the P&L and targets on key metrics (eg. customer satisfaction, team satisfaction etc.)
Build new business
Own the growth targetsAnalyze the client's strategic agenda, identify opportunities and convert these into business.Identify and position solutions/offeringsDrive the sales processCollaborate with other service and Product and Resources industry groups within the organizationCollaborate with alliances/partners and create joint value propositionsSkills & qualifications of the candidate
The ideal candidate has an academic education, post-graduate degree, preferably an MBA Extensive knowledge of IT / Digital technologies, domain specific knowledge of the industry and a strong network/contacts in the same sectorAt least more than 20 years of working experience, of which at least 5 years of account management of large client businesses (€M50+) and client relationship experience at executive levelHas been exposed to global service delivery models and has the ability to work in multi-cultural teamsExcellent verbal and writing skills in English, knowledge of Dutch/French preferred Ability to independently identify and manage a portfolio of strategic initiatives that help the client achieve their business goalsAbility to develop and maintain client relationships across various levels in the client organizations, especially at CxO levelExcellent consulting and presentation skills-
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