Cluster Coordinator
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Excited to work for a key Belgian player in the energy landscape?
The Belgian and European energy landscape is in full swing. Did you know that Elia Belgium plays a crucial role in this? As part of Elia Group, a European transmission system operator, Elia Belgium ensures the reliability and sustainability of the electricity supply in our country.
Side-by-side with your talented colleagues, you will play a part in building a sustainable, green and reliable energy infrastructure that stimulates economic growth and reduces our ecological footprint.
Only together can we make the biggest impact possible We believe in the power of diversity: we are convinced that an inclusive and diverse work environment leads to more innovation, creativity and better results.
Requisition ID: 11426
Posting Start Date: 24/08/2026
Function
At System & Client Solutions (SCS), we design the solutions that keep Belgium's grid reliable, accessible, and future-ready — from enabling grid user and DSO connections under growing congestion, to developing the non-frequency ancillary services that ensure system stability as the energy landscape transforms. SCS is a new department, born from the recognition that solution design, regulatory framing, and process innovation must be owned end-to-end, separate from day-to-day operations and customer management.
To support our strategic ambitions, we are looking for a Cluster Coordinator who will play a central role in steering key departmental processes, driving change, and ensuring alignment across corporate levels.
Your Responsibilities
- Maintain a living view of cross-product-line dependencies — where one product line's delivery blocks, enables, or affects another (e.g., platform changes affecting product lines)
- Surface and elevate dependency conflicts that Product Leads cannot resolve bilaterally
- Coordinate cross-cutting campaigns and releases that span multiple product lines — ensuring sequencing, resource alignment, and stakeholder communication are coherent
- Devote specific attention to support the smooth coordination of implementation spanning the scope of multiple product owners, to ensure consistency in the timing and priorities.
- Ensure that product line roadmaps are visible to each other and to the Senior Management; not as a reporting exercise, but as a coordination mechanism
2. Governance Cadence Ownership
- Own the operational rhythm of the product cluster: prepare, facilitate, and follow up on the departmental drumbeat, ABR (Annual Business Review), QBR (Quarterly Business Review), and SBR (Strategic Business Review) cycles. You focus on the product cluster needs and priorities, but coordinate smoothly with other product clusters wherever alignment and joint priorities are needed.
- Ensure these cadences produce decisions and actions, not slide decks. You are responsible for the quality of inputs (from Product Leads & stakeholders) and the clarity of outputs (to the Senior Management and corporate governance).
- You understand the expectations of all stakeholders, identify discrepancies, and make them explicit and visible in order to trigger alignment and clear decisions.
- Support the OKR cascade: ensure department-level objectives are broken down into product-line-level key results, tracked with discipline, and reviewed with honesty — including flagging OKRs that are off-track before they become surprises
- Coordinate product cluster inputs to Customer / Market / System direction-wide governance (sounding board, steerco, ExCo preparation), ensuring department speaks with one voice at corporate level
3. Operational Visibility & Reporting
- Maintain financial and resource visibility across the department in collaboration with the PMO (budget consumption, FTE allocation, CAPEX tracking)
- Monitor and report on KPIs and strategic progress at the department level; not as a data collector, but as someone who interprets what the numbers mean and flags what requires attention
- Ensure the Senior Manager has the right level of information at the right time, synthesised, contextualised, and actionable
Your Profile
- Product Operating Model Literacy
You understand how product organisations work — the interplay between product lines, chapters, IT delivery, and governance. You don’t need to be a product manager, but you need to speak the language fluently and understand why a product operating model makes different demands on coordination than a project-driven one. - Governance Design & Facilitation
You have experience designing and running governance cadences that produce outcomes. You know the difference between a review meeting that generates decisions and one that generates slides. Yo