Senior Service Desk Agent

Il y a 3 jours

Brussel Hoofdstad, Belgique Uni Systems Group Temps plein 32 000 € - 48 000 € Contrat

UniSystems is seeking a Service Desk Agent to join the UniQue team in Brussels. You will provide second-level support for client infrastructures, troubleshoot issues, and manage incidents in line with ITIL practices.

The ideal candidate holds a BSc in a relevant field (or 3 years of higher education) and has extensive IT experience, including end-user support, JIRA and Confluence, and strong English communication. Knowledge of Windows/Unix/Linux and IP telephony is beneficial.