HR Business Services Project Manager

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – CDT-0026

Role Background

As part of NATO's broader Business Services Transformation programme supporting its digital and cloud objectives, the Cyber and Digital Transformation (CDT) Division is seeking an on-site contractor at NATO HQ in Brussels to lead and manage the Human Resources (HR) transformation track. In this role, you will drive project management, stakeholder engagement, and risk mitigation across multi-stakeholder environments, spearhead the Enterprise HR Process Harmonisation exercise and manage cross-functional dependencies with ERP and cloud initiatives, and provide expert subject-matter advisory support and quality assurance on HR digital solutions.

Role Duties and Responsibilities

The contractor will provide project management and advisory support to drive NATO's HR Business Services Transformation across three key tasks:

Task 1: Project Management, Stakeholder Management, and Communication

The contractor will drive collaboration across NATO entities to ensure overall project coherence. Responsibilities include:

• Managing projects and initiatives: Execute project and program management ofbusiness services initiatives. Ensure delivery of scope within time and budgetary
• Stakeholder management: Engage regularly with stakeholders across NATOentities, including HR, Procurement, Legal, Finance and others, to promotesynchronized efforts toward harmonizing enterprise business services.
• Documenting: Develop and maintain documentation artefact necessary for any ofthe outlined tasks.
• Managing risks: Maintain risk and issue registries, propose mitigation measures,and address challenges to enhance the successful delivery of business services

Task 2: HR Business Services Transformation Lead

The contractor will lead the HR track to streamline processes and ensure operational excellence. Responsibilities include:

• HR stream leadership: Lead and coordinate the HR stream under the broader Business Services Transformation effort, acting as the main point of coordination for HR-related enterprise initiatives within CDT.
• Enterprise HR Process Harmonisation: Lead the Enterprise HR Process Harmonisation exercise, including planning, stakeholder engagement, coordination and facilitation of working se