AISB-1037 Senior Program Manager
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ABAKUS IT SOLUTIONS is looking for aProgram Manager to coordinate and drive a strategic digital programme within a complex public-sector environment in Brussels. You will act as a key link between business stakeholders, IT teams and external suppliers, ensuring that requirements, planning, delivery and governance remain aligned throughout the programme lifecycle.
Your Missions
- Gather, analyse and formalise business needs and requirements in line with programme objectives and priorities.
- Coordinate multiple stakeholders and ensure alignment between business teams, IT teams and external suppliers.
- Plan and monitor activities, deliverables, milestones, dependencies and deadlines.
- Consolidate workload estimates, costs and resource requirements for developments and software evolutions.
- Drive and monitor the delivery of digital solutions and software adaptations, ensuring quality, timelines and agreed commitments are respected.
- Identify, analyse and monitor risks, issues, dependencies and deviations, and coordinate appropriate corrective actions.
- Ensure that delivered solutions are compliant, fit for purpose and aligned with business and customer requirements.
- Contribute to programme governance, reporting and regular communication with stakeholders.
- Maintain operational documentation and contribute to service continuity, stability and continuous improvement.
- Act as an application owner for access-related activities and contribute to overall customer satisfaction.
- Support process optimisation and digital transformation initiatives across different departments.
Your Qualifications
- Proven experience as aProgram Manager or in a comparable programme/project management role.
- Strong experience with Agile, Scrum and Lean methodologies.
- Strong knowledge of BPMN, UML and process modelling.
- Solid experience with programme and project management methodologies such as MSP and PRINCE2.
- Experience with Microsoft Dynamics 365 or comparable digital/business platforms.
- Experience in requirements gathering, process analysis and stakeholder management.
- Experience coordinating IT teams, business stakeholders and external suppliers.
- Experience with planning, delivery tracking, risk management, dependencies and reporting.
- Experience in reporting and data analysis.
- Experience with ERP solutions and/or software development environments is an asset.
- Experience managing digital platforms serving citizens or public users (CiRM/CMT) is highly valued.
- Previous experience within the public sector is a strong asset.
- A Product Owner certification is an advantage.
- Native or bilingual proficiency in French or Dutch.
- Working knowledge of English.
Why Join ABAKUS IT SOLUTIONS?
- A role combining programme management, digital transformation and business/IT coordination.
- Exposure to large-scale and structured IT environments.
- The opportunity to work with multiple stakeholders and contribute to impactful digital initiatives.
- A professional environment where expertise, collaboration and continuous improvement are valued.
- A hybrid working model combining flexibility with meaningful on-site collaboration in Brussels.
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