BeNeLux Customer Service Team Lead

Il y a 3 jours

Brussel, Brussel-Hoofdstad, Belgique JDE Peet's Temps plein 85 000 € - 110 000 €/an

JDE Peet's is seeking a Team Lead Customer Service BeNeLux to lead and develop the BeNeLux CS team, including Telesales. You will ensure orders are managed, plans executed, and KPIs met, reporting to the CS & Logistics Manager BeNeLux.

You will coach the team, manage resources, and foster continuous development while collaborating with KAMs and customers on service levels and improvements. Willingness to travel to Utrecht or Brussels is required.