Hybrid Digital Lending Journey Lead

Il y a 2 jours

Brussel, Brussel-Hoofdstad, Belgique ING Belgium Temps plein 55 000 € - 90 000 € Contrat

ING Belgium is seeking a Customer Journey Expert to design and deliver end-to-end digital lending journeys in the Online Origination Journeys cluster. You will work in cross-functional agile squads to maximize new production of Easy Lending through online channels while balancing customer experience, risk, and regulatory compliance.

You will rely on data insights to identify opportunities, translate strategy into practical initiatives, and collaborate with product, risk, sales and IT to