Hybrid Customer Journey Lead

Il y a 2 jours

Brussel, Brussel-Hoofdstad, Belgique ing Temps plein 50 000 € - 70 000 € Contrat

ING is seeking a Customer Journey Expert to design and optimize lending processes with a focus on user experience, regulatory alignment, and data integrity. You will translate strategies into concrete squad initiatives and liaise with developers to deliver IT solutions that fit business needs.

The role requires strong analytical skills, collaboration, and planning, with fluency in English and Dutch or French. A bachelor or master in a relevant field is preferred.