SLA & KPI Lead – IT Service Performance

Defence Organisation near Brussels is seeking a Service Level Manager to ensure IT services meet promises and that numbers reflect performance. You will own end-to-end service delivery, define and negotiate SLAs, manage KPIs, and act as the primary client contact for service levels, coordinating reviews with demand management and service owners to keep...

A university degree in a relevant scientific or engineering discipline equivalent to a BSc or 10+ years of relevant experience in the following areas Sound knowledge and provable experience with KPIs, KQIs Provable experience on designing and facilitating the implementation of Dashboards Sound knowledge and wide-experience with KPIs & KQIs and formal...

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and...

The Opportunity The Supervisor II, Onsite Lab Operations Support is responsible for leading and coordinating daily lab support operations within a pharmaceutical client environment. This role ensures high-quality service delivery aligned with operational objectives, client expectations, and safety and compliance standards. The Supervisor II, Onsite Lab...

A minimum requirement of a relevant degree at a nationally recognised/certified University in a related discipline and 4 years post-related experience in the following areas: Demonstrable experience as a UX Designer, Data Analyst, Data Scientist Demonstrable experience with Python Experience with commercially available or opensource data visualization...

NOTE THAT THIS IS A SOLE SOURCE CONTRACT.Deadline Date: Monday 19 October 2026Requirement: Senior Project ManagerLocation: Braine-l'Alleud, BEFull Time On-Site: YesTime On-Site: 100%Total Scope of the request (hours): 325.6Required Start Date: As Soon As PossibleEnd Contract Date: 31 December 2026Required Security Clearance: NATO SECRETNote: There may well...

NOTE THAT THIS IS A SOLE SOURCE CONTRACT. Deadline Date: Monday 19 October 2026 Requirement: Senior Project Manager Location: Braine-l'Alleud, BE Full Time On-Site: Yes Time On-Site: 100% Total Scope of the request (hours): 325.6 Required Start Date: As Soon As Possible End Contract Date: 31 December 2026 Required Security Clearance: NATO SECRET Note: There...