IT Service Performance Lead: Own SLAs

Defence Organisation near Brussels is seeking a Service Level Manager to ensure IT services meet promises and that numbers reflect performance. You will own end-to-end service delivery, define and negotiate SLAs, manage KPIs, and act as the primary client contact for service levels, coordinating reviews with demand management and service owners to keep...

NCI Agency in Belgium seeks an Incident Management Coordinator to lead IT and CIS incident response from assessment to service restoration. You will assemble resolver groups and service owners, keep stakeholders informed, and drive recovery within SLA targets.The role demands coordinating engineering teams, extensive CIS operations experience, and strong...

Service levels only mean something when someone owns them. This role does. A multinational defence organisation near Brussels is looking for a Service Level Manager to make sure its IT services deliver what was promised, and that everyone involved can see it in the numbers. What you would be doing Following each service from end to end and making sure every...

Service levels only mean something when someone owns them. This role does. A multinational defence organisation near Brussels is looking for a Service Level Manager to make sure its IT services deliver what was promised, and that everyone involved can see it in the numbers. What you would be doing Following each service from end to end and making sure every...

Service levels only mean something when someone owns them. This role does. A multinational defence organisation near Brussels is looking for a Service Level Manager to make sure its IT services deliver what was promised, and that everyone involved can see it in the numbers. What you would be doing Following each service from end to end and making sure every...

Talentus is seeking a Project Lead to set up and implement a new HR Shared Service Centre. You will work with HR and business stakeholders to drive process improvements, manage transitions, and ensure efficient, compliant HR service delivery.You will lead migration of HR processes into the SSC, establish governance, training, and go-live activities, and...

We are looking for a strategic, collaborative, and influential Qualification & Cleaning Validation Corporate Process Owner to join our team within Belgium Support Services & Braine Campus, based at our UCB campus in Braine-l'Alleud, Belgium.About The RoleAs Qualification & Cleaning Validation Corporate Process Owner, you will play a key role in ensuring...

Make your mark for patients We are looking for astrategic, collaborative, and influential Qualification & Cleaning Validation Corporate Process Owner to join our team within Belgium Support Services & Braine Campus, based at our UCB campus in Braine-l'Alleud, Belgium. About the role As Qualification & Cleaning Validation Corporate Process Owner, you will...

Make your mark for patientsWe are looking for a Network Security Lead who is curious, collaborative and forward-thinking to join us in our Digital Technology team, based in ouroffice in Braine, in Belgium.About the roleYou will own the design, delivery and operational security of our enterprise and manufacturing network environments. Acting as the technical...