BeNeLux CS Team Lead: Drive Service Excellence

Il y a 3 jours

Brussel Hoofdstad, Belgique JDE Peet's Temps plein 70 000 € - 95 000 € Contrat

JDE Peet’s is seeking a Team Lead Customer Service BeNeLux to guide and develop the regional customer service team, including telesales. You will ensure orders are managed, plans executed, and service levels met, reporting to the Customer Service & Logistics Manager BeNeLux.

The role requires 5+ years in supply chain or customer service, people leadership, ERP experience (SAP/Salesforce), and fluency in English with Dutch and/or French. Travel to Utrecht or Brussels twice a month is expected.