Senior Salesforce Consultant: Service

Il y a 4 jours

Brussel, Brussel-Hoofdstad, Belgique Cegeka Temps plein 90 000 € - 120 000 € Contrat

Cegeka in Brussels is seeking a Senior Salesforce Functional Consultant to lead a CRM transformation and support Customer Care operations. You will serve as the functional expert for Salesforce Service Cloud and Sales Cloud, partnering with stakeholders, care teams, developers, and testers to evolve the CRM landscape.

You will analyze requirements, run workshops, configure solutions, and translate needs into user stories and specs, while guiding backlog, SIT/UAT, and release activities to