Sales Operations Specialist – Belux

XPENG is a leading technology company focused on designing, developing, manufacturing, and marketing intelligent mobility solutions, including electric vehicles (EVs), electric vertical take-off and landing (eVTOL) aircraft, and robotics. We aim to create a thoughtful and empathetic future for mobility that enhances driving experience. Headquartered in Guangzhou, China, XPENG has regional offices in Beijing, Shanghai, Shenzhen, Silicon Valley, and San Diego, and in 2021, we established our European headquarters in Amsterdam, along with offices in Copenhagen, Munich, Oslo, and Stockholm.

Our passionate and diverse team, with expertise in technology, finance, and the automotive industry, spans hubs in China, the US, and Europe. Together, we are forging our international presence as pioneers in the future of mobility.

Why should you be part of our success story?

XPENG Inc.'s American Depositary Shares (ADSs) have been listed on the New York Stock Exchange (NYSE) under the symbol 'XPEV' since August 27, 2020, and on the Stock Exchange of Hong Kong Limited (SEHK) under the symbol '9868.HK' since July 7, 2021. In 2023, XPENG further strengthened its growth trajectory with a $724 million strategic investment from Volkswagen, solidifying its position in the global market. There has never been a more exciting time to join XPENG — a leader in smart electric vehicles and sustainable mobility solutions.

About XPENG and Belgium expansion

XPENG is a young technology company building smart electric vehicles and shaping the future of AI mobility. We started with a small team and big ideas, and we still keep that explorer mindset today. We move fast, we challenge convention, and we turn ambitious technology into real world customer experience. Because our Belux business is growing strongly, we are expanding our activities and opening a new office in Mechelen, Belgium. If you want a role where you can build, learn, and have visible impact, you will feel at home here.

The role in a nutshell

You keep fleet sales running smoothly behind the scenes. You make sure orders are clean, systems are correct, and partners get quick answers. You are the link between leasing partners, retail partners, and internal teams, ensuring that the order journey moves without friction from contract to registration to delivery readiness. When the pace increases, you bring structure and calm.

What you will focus on in the first 90 days

• Learn our fleet order flow end to end including systems, partner touchpoints, and approval steps
• Bring order hygiene to a high standard by tightening validation and documentation routines
• Build a reliable cadence with leasing partners and stores for questions, exceptions, and status updates
• Create a clear view on stock allocation logic and reduce manual rework and delays

What you will do

• Receive and validate incoming fleet orders and contracts from leasing partners, stores or agents, and internal stakeholders
• Check completeness and accuracy of contract terms, vehicle specifications, billing details, and delivery information
• Enter orders into internal systems such as Scepter and ensure correct triggers for logistics and delivery workflows
• Allocate available stock vehicles to incoming orders in coordination with planning and logistics
• Monitor order progress from entry to delivery readiness and proactively resolve issues or delays
• Support stores and leasing partners with questions on order processing and tools such as Leaselink, NCO, or similar systems
• Coordinate registration and handover documentation with local authorities and registration partners across Belux as applicable
• Maintain clear documentation for fleet orders until invoicing and final delivery are complete
• Own fleet sales reporting such as pipeline, order intake, and conversion views and keep CRM hygiene standards high
• Build templates and simple tools that standardise the process and speed up execution

What success looks like

• Fleet orders are clean and complete and can move through the process without rework
• Partners get fast answers and trust the status because data is accurate
• Stock allocation and registration steps are predictable and delivery readiness improves
• Sales teams spend more time selling because the operational flow is solid

What we need from you

• 1–3 years of experience in sales administration, fleet operations, order processing, leasing operations or automotive administration.
• Experience working with administrative systems and order management processes.
• Strong attention to detail and the ability to manage multiple tasks simultaneously.
• Service minded communication with partners and internal stakeholders
• A structured and proactive working s