Security-Cleared IT Service Desk Operator in Brussels

Il y a 3 jours

Brussel, Brussel-Hoofdstad, Belgique EMW, Inc. Temps plein 45 000 € - 60 000 €/an

EMW, Inc. seeks a Service Desk Operator to deliver first-line support, log calls and requests, and ensure incidents are resolved or escalated per procedures. The role covers secure Voice, Video, and VTC services and requires handling incidents in a duty cycle at NATO HQ Brussels.

You will monitor and support IT equipment, contribute to CMDB data accuracy, documentation, and SOP maintenance. Some travel may be required.