CX Project Lead

As a Project Manager, you will take the full ownership of leading and delivering projects from initiation to completion, ensuring delivery within deadlines, budget, scope, and quality. You will coordinate internal and external stakeholders, manage partners, and regularly monitor the progress of the projects. As a member of the CX (customer experience) team,...

Nestlé Nespresso SA in Belgium is seeking an Outsourcing Manager to lead relationships with outsourced customer service partners and drive operational excellence for a premium customer experience. You will influence without direct authority and coordinate improvement across processes and partners.The role reports to the CRC Manager within the CRC team and...

Le Groupe P&V recherche un Digital Process Manager pour contribuer à la transformation digitale en analysant les tendances du marché et en optimisant les parcours clients. Vous travaillerez en étroite collaboration avec différentes équipes pour développer des solutions numériques cohérentes et orientées utilisateur.Les candidats doivent avoir un...

Nickel Belgium is seeking a Team Leader to guide a 10-agent Operations team in Brussels, delivering an exceptional customer experience. You will lead daily activities, optimize workload, and monitor performance against targets.Reporting to the Operations Manager, you will coach and develop the team, implement best practices, and collaborate with...

Overview Expleo is looking for an experienced Project Lead to join an exciting project within the Belgian energy sector. Your Role Lead electrical cable infrastructure projects from start to completion.Coordinate technical studies, planning, budgets and execution.Work closely with contractors, suppliers and internal teams.Support tendering and purchasing...

Pluxee in Brussels is seeking a CX Expert to own end-to-end experience transformation, drive digital adoption, and improve onboarding and in-life journeys. You deeply understand client and advisor experiences, identify frictions, and guide IT and marketing toward value-driven solutions that maximize usability and adoption.You will lead change across...

About usRREUSE is Europe’s largest network of social enterprises active in the circular economy, notably in the fields of re-use, repair and recycling.Our 30+ members include individual social enterprises and their networks through which we collectively represent over 1,300 social enterprises from 30 countries.Our mission is to serve and represent our...

At Pluxee, we shape the world of employee benefits and engagement by bringing to life a personalized and sustainable employee experience, at work and beyond. Permanent Regular Job Description: Pluxee is a global player in employee benefits and engagement that operates in 31 countries. Pluxee helps companies attract, engage, and retain talent thanks to a...

About usRREUSE is Europe’s largest network of social enterprises active in the circular economy, notably in the fields of re-use, repair and recycling. Our 30+ members include individual social enterprises and their networks through which we collectively represent over 1,300 social enterprises from 30 countries. Our mission is to serve and represent our...