Service Manager
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Required Skills
- Sufficient operational knowledge of English to:
- understand technical, operational, safety, and security instructions;
- communicate during service delivery and incident resolution activities;
- interact with Purchaser representatives where operationally required;
- complete service-related documentation and ticket updates.
Location
Mons, Belgium
Security Clearance
NATO Secret
Reference No
RFBV-07260-AVL. 2 / Mons
Deadline For Application
30/07/2026
Skills, Knowledge, Experience Required
- Sufficient operational knowledge of English to:
- understand technical, operational, safety, and security instructions;
- communicate during service delivery and incident resolution activities;
- interact with Purchaser representatives where operationally required;
- complete service-related documentation and ticket updates.
Duties/role
- Managing daily service delivery and operational performance ;
- Coordinating incident, maintenance, and support activities ;
- Handling operational escalations and SLA breaches ;
- Organising and leading service management meetings (SMM) ;
- Monitoring KPI/SLA performance and initiating corrective actions.
Additional information
If you are interested, for further information, please contact the point of contact for this offer.
VECTOR SYNERGY sp. z o.o., ul. Marcelińska 90, 60-324 Poznań, NIP PL7811857270, REGON 301575740, KRS: 0000369575
Rejestr Przedsiębiorców KRS prowadzony przez Sąd Rejonowy Poznań – Nowe Miasto i Wilda w Poznaniu, VIII Wydział Gospodarczy KRS, kapitał zakładowy wynosi: 73.852,80 złotych wpłacony w całości, TEL +48 616684500, FAX +48 616684501, www.vectorsynergy.com , info@vectorsynergy.com
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