First-Line IT Help Desk Specialist

FunctionOur client is looking for an experienced IT support professional to strengthen the first-line support function within a structured ITIL-based environment. In this role, you will handle technical troubleshooting, support end users directly, and contribute to improving documentation, procedures, and the overall quality of incident...

We are looking for a First-Line IT Support Technician to assist users with everyday IT issues and keep the equipment inventory up to date. You will handle requests and incidents, following established procedures and escalating issues when needed. Your role Handle incoming tickets by phone or through GLPI. Help users with common office software and network...

MSIG Europe SE in Brussels is seeking a hands-on Workplace Support Engineer to deliver local first-line IT support for employees. You will be the local IT face, ensuring timely, professional assistance while helping maintain a secure and modern workplace environment.Responsibilities include on-site and remote incident handling, onboarding/offboarding, device...

HumanInTech sucht eine/n Junior-ICT-Support-Mitarbeiter/in für den öffentlichen Sektor in Brüssel. Sie arbeiten zwei Tage pro Woche im hybriden Umfeld von Dezember 2026 bis Februar 2027 und betreuen eingehende Tickets über GLPI, unterstützen Endbenutzer bei Office 365/Windows 11-Problemen und verwalten das IT-Inventar.Französisch ist Muttersprache,...

Netcompany Belgium is seeking an experienced Service Desk Agent to deliver first- and second-line IT support across a diverse European user base. You will troubleshoot, log incidents, and coordinate with specialist teams to maintain high service levels.The role requires 6+ years in IT service desks, strong Windows 10 and Microsoft 365 skills, and fluency in...

TiTANS België zoekt een IT Care Agent die als aanspreekpunt fungeert voor medewerkers en ondersteuning biedt bij technische issues. Je zet werkplekken op, ondersteunt vergaderruimtes en begeleidt onboarding van nieuwe collega’s.Je werkt in een brede IT-omgeving en werkt nauw samen met Infrastructure, Network en Service Management. Vereisten: bachelor IT...

Huneo Consulting in Brussels is seeking a Trilingual Help Desk Support Engineer to be the first point of contact for ICT issues. You will troubleshoot hardware and software problems and provide remote support as needed.The role requires NL, FR and EN language skills, with the majority of end-user communication in NL and FR and EN for suppliers. Office-based,...

Jobat in Brussels is seeking a Junior IT Support Engineer to join a dynamic international environment in the heart of Brussels. You will be the first point of contact for end users and help ensure a smooth IT experience across the organization.You will provide first-line support, troubleshoot hardware and software, manage incidents in the ticketing system,...

We are looking for our customer in Belgium a Trilingual Help Desk Support Engineer Location: Brussels, full time in the office, night shift few times a months. Languages: EN/FR/NL The candidates need to be trilingual, NL+FR for communication with the end-users and EN to communicate with European suppliers. Mission: As an IT Help Desk Support Engineer, you...