First-Line Service Desk Specialist — IT Support Pro

EngiFlex BV in Belgium is seeking an experienced IT support specialist to join the first line service desk. You will handle incidents, troubleshoot Windows workstations, mobile devices, Teams phones, and the Microsoft Office suite, and document SOPs to improve knowledge sharing.You will work closely with second and third line colleagues within ITIL-based...

What you will do You will join the first-line IT support team at a Belgian public-sector organisation, working within a structured three-tier support model following ITIL operations practices. Your day-to-day responsibilities include: Handle service desk tasks and incident tickets as a core member of the team, ensuring good follow-up Troubleshoot and...

Netcompany Belgium is seeking an experienced Service Desk Agent to deliver first- and second-line IT support across a diverse European user base. You will troubleshoot, log incidents, and coordinate with specialist teams to maintain high service levels.The role requires 6+ years in IT service desks, strong Windows 10 and Microsoft 365 skills, and fluency in...

NTT DATA Europe & Latam in Brussels is seeking an IT Support professional to handle LV1/LV2 incidents for a European Institution. The role covers remote and on-site support, incident analysis, and VIP end-user liaison in a fast-paced, international environment.Required are 3+ years of relevant experience, fluency in English and French, and IT skills...

Looking for your next professional challenge as Service Desk First-Line?We have an opportunity that might be just what you are looking for!About UsAt ALTIA, we are a team of more than 4,000 professionals across 25 locations in 9 countries.We design and develop innovative digital solutions for over 1,000 organizations that drive transformation and...

Looking for your next professional challenge as Service Desk First-Line Agent?We have an opportunity that might be just what you are looking for!About UsAt ALTIA, we are a team of more than 4,000 professionals across 25 locations in 9 countries.We design and develop innovative digital solutions for over 1,000 organizations that drive transformation and...

Tasks and responsibilitiesJob descriptionWithin the IT support organisation, you join the first line team that handles technical incidents and user support. The environment works with three support levels: first line for day-to-day troubleshooting and user assistance, second line for more general technical analysis, and third line for application-specific or...

ALTIA, a global digital solutions provider, seeks a Service Desk First-Line professional in Belgium to support end users, log and resolve incidents, and ensure SLAs are met. You will communicate across channels and contribute to knowledge bases.You will join an international, agile team with growth and learning opportunities, enabling collaboration with...

Keystone Solutions is seeking a Medior First Line Technical Support & Service Desk Consultant to join a client-site project in Belgium. You will operate in a dynamic, consultancy environment, handling incident follow-up and day-to-day tickets as part of the first line team.You bring at least 5 years of Service Desk experience, strong Windows troubleshooting,...