Senior Service Desk IT Support Consultant

Tasks and responsibilitiesJob descriptionWithin the IT support organisation, you join the first line team that handles technical incidents and user support. The environment works with three support levels: first line for day-to-day troubleshooting and user assistance, second line for more general technical analysis, and third line for application-specific or...

Netcompany Belgium is seeking a Service Desk Agent to provide first and second line Digital Workplace support across multiple channels. The role requires handling inquiries about software, devices, and IT services, logging incidents, and escalating complex issues while keeping users informed.Ideal candidates have 6+ years in IT service desk or user support,...

Sentior, Ltd. is seeking a Service Desk Engineer to join the Brussels team. You will provide first‑line support to internal users, troubleshoot hardware and software issues, and log all tickets in the ticketing system.This role requires accessibility in FR/NL, with English for cross‑team communication, and a proactive, customer‑focused mindset. You...

Multipharma in Brussel zoekt een IT Service Desk Analyst die het centrale aanspreekpunt is tussen de IT-afdeling en gebruikers. Je zorgt voor efficiënte ondersteuning en draagt bij aan de kwaliteit van de dienstverlening.Je werkt hybride en hebt ervaring als apothekersassistent met een goede affiniteit voor IT. Verantwoordelijkheden omvatten incidentbeheer...

EngiFlex BV in Belgium is seeking an experienced IT support specialist to join the first line service desk. You will handle incidents, troubleshoot Windows workstations, mobile devices, Teams phones, and the Microsoft Office suite, and document SOPs to improve knowledge sharing.You will work closely with second and third line colleagues within ITIL-based...

NTT DATA Europe & Latam in Brussels is seeking an IT Support professional to handle LV1/LV2 incidents for a European Institution. The role covers remote and on-site support, incident analysis, and VIP end-user liaison in a fast-paced, international environment.Required are 3+ years of relevant experience, fluency in English and French, and IT skills...

Tata Consultancy Services is seeking a Service Desk Analyst in Belgium to provide first-line IT support for business applications and end-user services.The role focuses on incident management, request fulfillment, knowledge management, and delivering excellent customer service in a multicultural, international environment. Strong English and French or Dutch...

In4Matic is seeking an experienced IT support professional to strengthen the first-line support within a structured ITIL-based environment. You will handle technical troubleshooting, support end users directly, and help improve documentation, procedures, and incident handling quality.Responsibilities include managing day-to-day service desk activities,...

Une organisation publique recherche un IT Support Officer pour offrir un support technique aux utilisateurs internes. Vous serez responsable de la gestion des incidents, répondant aux demandes en français et néerlandais. Un bachelor en informatique est requis, ainsi qu'une bonne connaissance en hardware et software. Le rôle requiert des compétences en...