Senior IT Service Desk Engineer – First-Line Support

In4Matic is seeking an experienced IT support professional to strengthen the first-line support within a structured ITIL-based environment. You will handle technical troubleshooting, support end users directly, and help improve documentation, procedures, and incident handling quality.Responsibilities include managing day-to-day service desk activities,...

What you will do You will join the first-line IT support team at a Belgian public-sector organisation, working within a structured three-tier support model following ITIL operations practices. Your day-to-day responsibilities include: Handle service desk tasks and incident tickets as a core member of the team, ensuring good follow-up Troubleshoot and...

Tasks and responsibilitiesJob descriptionWithin the IT support organisation, you join the first line team that handles technical incidents and user support. The environment works with three support levels: first line for day-to-day troubleshooting and user assistance, second line for more general technical analysis, and third line for application-specific or...

Netcompany Belgium is seeking an experienced Service Desk Agent to deliver first- and second-line IT support across a diverse European user base. You will troubleshoot, log incidents, and coordinate with specialist teams to maintain high service levels.The role requires 6+ years in IT service desks, strong Windows 10 and Microsoft 365 skills, and fluency in...

Sentior, Ltd. is seeking a Service Desk Engineer to join the Brussels team. You will provide first‑line support to internal users, troubleshoot hardware and software issues, and log all tickets in the ticketing system.This role requires accessibility in FR/NL, with English for cross‑team communication, and a proactive, customer‑focused mindset. You...

Keystone Solutions is seeking a Medior First Line Technical Support & Service Desk Consultant to join a client-site project in Belgium. You will operate in a dynamic, consultancy environment, handling incident follow-up and day-to-day tickets as part of the first line team.You bring at least 5 years of Service Desk experience, strong Windows troubleshooting,...

Looking for your next professional challenge as Service Desk First-Line?We have an opportunity that might be just what you are looking for!About UsAt ALTIA, we are a team of more than 4,000 professionals across 25 locations in 9 countries.We design and develop innovative digital solutions for over 1,000 organizations that drive transformation and...

Jobat in Brussels is seeking a Junior IT Support Engineer to join a dynamic international environment in the heart of Brussels. You will be the first point of contact for end users and help ensure a smooth IT experience across the organization.You will provide first-line support, troubleshoot hardware and software, manage incidents in the ticketing system,...

Looking for your next professional challenge as Service Desk First-Line Agent?We have an opportunity that might be just what you are looking for!About UsAt ALTIA, we are a team of more than 4,000 professionals across 25 locations in 9 countries.We design and develop innovative digital solutions for over 1,000 organizations that drive transformation and...