ServiceNow Technical Consultant
Il y a 1 jour
Brussel Hoofdstad, Belgique
Technology & Risk Recruitment
Temps plein
60 000 € - 90 000 € Contrat
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As a Medior Technical Consultant, you help organisations build a reliable, accurate CMDB using ServiceNow Discovery and Service Mapping. You make sure IT infrastructure and services are correctly identified, mapped and maintained.
Your responsibilities
- Implement and configure ServiceNow Discovery (MID Servers, schedules, credentials, patterns)
- Configure Service Mapping (top-down, tag-based and pattern-based)
- Troubleshoot discovery errors and improve CMDB data quality
- Align CMDB design with the CSDM framework
- Work with infrastructure, network and security teams on access and connectivity
- Document configurations and transfer knowledge to client teams
Your profile
- 2 to 5 years of ServiceNow experience, including hands-on work with Discovery and Service Mapping
- Good knowledge of CMDB, CSDM and IRE (Identification and Reconciliation Engine)
- Understanding of IT infrastructure: servers, networks, cloud, protocols (SSH, WMI, SNMP)
- Fluent in Dutch and English
- ServiceNow CSA required; CIS-Discovery and/or CIS-Service Mapping is a strong plus