ServiceNow Technical Consultant

Il y a 1 jour

Brussel Hoofdstad, Belgique Technology & Risk Recruitment Temps plein 60 000 € - 90 000 € Contrat

As a Medior Technical Consultant, you help organisations build a reliable, accurate CMDB using ServiceNow Discovery and Service Mapping. You make sure IT infrastructure and services are correctly identified, mapped and maintained.

Your responsibilities

  • Implement and configure ServiceNow Discovery (MID Servers, schedules, credentials, patterns)
  • Configure Service Mapping (top-down, tag-based and pattern-based)
  • Troubleshoot discovery errors and improve CMDB data quality
  • Align CMDB design with the CSDM framework
  • Work with infrastructure, network and security teams on access and connectivity
  • Document configurations and transfer knowledge to client teams

Your profile

  • 2 to 5 years of ServiceNow experience, including hands-on work with Discovery and Service Mapping
  • Good knowledge of CMDB, CSDM and IRE (Identification and Reconciliation Engine)
  • Understanding of IT infrastructure: servers, networks, cloud, protocols (SSH, WMI, SNMP)
  • Fluent in Dutch and English
  • ServiceNow CSA required; CIS-Discovery and/or CIS-Service Mapping is a strong plus