AISB-1083 Senior IT Project Manager
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AISB-1083 Senior IT Project Manager (Business Project Manager)
Context and Project
A public administration coordinates a programme to digitalise urban planning, environmental and single permits. The programme team includes a programme manager, a pool of analysts and testers, a change management, communication and training lead, and several project managers already assigned to specific missions.
The role supports the programme manager in setting up and following technical projects, either ongoing or about to start. Several projects are run in parallel, from the pre-study phase (bid coordination) through to the handover to operational production.
Responsibilities
Project management
- Carry out or supervise the pre-analysis: estimate scope, technology, resources and budget
- Identify providers, contacts and experts, define the project charter and set up the project organisation
- Lead the internal kick-off and the external kick-off with the client to understand their needs and environment
- Define tasks and deliverables (technical and documentary) and build the project plan using an agile approach, with short iterations focused on delivering value
- Build the project team and act as its driving force
- Act as the single point of contact for the business
- Monitor schedule, budget, scope and risks, and manage changes
- Coordinate and supervise the build, testing and training phases
- Oversee go-live, provisional acceptance (MVP) and final acceptance (transition to maintenance)
- Close projects
- Be hands-on during critical phases (peak workload, approaching deadlines), particularly during the build phase
Incident management and continuous improvement
- Improve incident detection, control and management procedures
- Improve problem management and continuous improvement procedures
- Ensure cross-functional coordination and supplier management to resolve major incidents on the digitalised permits as quickly as possible
- Improve reporting and governance related to the operational management of production incidents
Cross-functional
- Share knowledge and skills with other team members
Candidate Profile
Level
- Senior profile
Required skills
- Crisis communication and reporting up to executive level (Senior)
- IT project management with coordination of multidisciplinary teams (Senior)
- Incident management and root cause analysis (RCA) (Senior)
- Mastery of a project management tool (Senior)
- ITSM and ITIL methodology (Senior)
- Resource management (Confirmed)
Appreciated skills
- Change management (Confirmed)
- Supplier management and SLA (Confirmed)
- Supervision of complex applications in a production environment (Confirmed)
- Priority management and sense of urgency
- Stress resistance and composure
- Crisis communication, clarity and precision
- Influence-based leadership and cross-functional coordination
- Methodological rigour, perseverance and tenacity
- Adaptability and responsiveness
- Ability to explain technical topics in plain terms
Languages
Location and Conditions
- Hybrid arrangement, with on-site presence of at least 60%, or more if needed
- Occasional travel to municipalities across Wallonia if needed
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