Customer Service Assistant

Il y a 1 jour

BeverenKruibekeZwijndrecht, Oost-Vlaanderen, Belgique Trio Leuchten Temps plein 30 000 € - 40 000 € Contrat

TRIO Lighting Group is one of the leading specialists in decorative residential lighting. Innovative product ideas, a high degree of flexibility and a consistently customer-focused approach to thinking and acting are the pillars of our success.

For our office in Kruibeke, Belgium, we are looking for a full-time Customer Service Assistant (m/f/d) to join our team as soon as possible.

What awaits you:

  • Customer support and handling of inquiries, orders, and complaints
  • Preparation of quotations and support of sales activities
  • Monitoring delivery schedules and ensuring timely order fulfillment
  • Invoicing, dunning procedures, and accounts receivable management
  • Maintenance of customer master data as well as preparation of reports and analyses
  • Close collaboration with Sales, Logistics, and other cross-functional departments

Your Profile:

  • Successfully completed commercial training or a comparable qualification
  • Initial professional experience in Customer Service, Sales Support, or Order Management
  • Proficient in Microsoft Office applications, particularly Excel, as well as ERP systems
  • Strong customer focus and excellent communication skills
  • Structured, independent, and solution-oriented working style
  • Fluent English language skills, written and spoken (french or dutch desirable)
  • Team player with a high level of service orientation and attention to detail

TRIO stands for passion, innovation and teamwork. Excellent working conditions are just as much a part of our corporate culture as the high standards we set for our employees. A cooperative and respectful partnership is essential for a positive working environment and forms the foundation of our economic success. That is why TRIO values both young talent and the expertise of experienced professionals.