Customer Service Assistant

Il y a 5 jours

Beveren, Oost-Vlaanderen, Belgique TRIO Lighting Group Temps plein 28 000 € - 36 000 € Contrat

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Location: Kruibeke, Belgium.

Customer support and handling of inquiries, orders, and complaints
Preparation of quotations and support of sales activities
Monitoring delivery schedules and ensuring timely order fulfillment
Invoicing, dunning procedures, and accounts receivable management
Maintenance of customer master data as well as preparation of reports and analyses
Close collaboration with Sales, Logistics, and other cross-functional departments

Successfully completed commercial training or a comparable qualification
Initial professional experience in Customer Service, Sales Support, or Order Management
Proficient in Microsoft Office applications, particularly Excel, as well as ERP systems
Strong customer focus and excellent communication skills
Structured, independent, and solution-oriented working style
Fluent Dutch, English and French language skills, written and spoken
Team player with a high level of service orientation and attention to detail

Flexible working with one home office day per week
Modern and inspiring office designed for collaboration and well-being
Home office allowance to support an ergonomic and productive workspace at home
Comprehensive supplementary hospitalization insurance, fully sponsored by TRIO
Attractive employee perks, including eco vouchers and additional benefits
Monthly internet allowance to support your hybrid working experience
International team and diverse culture, offering the opportunity to work on challenging projects with colleagues from around the world