Customer Service Assistant

Il y a 3 jours

BeverenKruibekeZwijndrecht, Oost-Vlaanderen, Belgique TRIO Leuchten GmbH Temps plein 32 000 € - 42 000 € Contrat

TRIO Lighting Group is one of the leading specialists in decorative residential lighting. Innovative product ideas, a high degree of flexibility and a consistently customer-focused approach to thinking and acting are the pillars of our success.

For our office in Kruibeke, Belgium, we are looking for a full-time

Customer Service Specialist B2B(m/f/d)

to join our team as soon as possible.

What awaits you:

  • Customer support and handling of inquiries, orders, and complaints
  • Preparation of quotations and support of sales activities
  • Monitoring delivery schedules and ensuring timely order fulfillment
  • Invoicing, dunning procedures, and accounts receivable management
  • Maintenance of customer master data as well as preparation of reports and analyses
  • Close collaboration with Sales, Logistics, and other cross-functional departments

Your Profile:

  • Successfully completed commercial training or a comparable qualification
  • Initial professional experience in Customer Service, Sales Support, or Order Management
  • Proficient in Microsoft Office applications, particularly Excel, as well as ERP systems
  • Strong customer focus and excellent communication skills
  • Structured, independent, and solution-oriented working style
  • Fluent Dutch,English and frenchlanguage skills, written and spoken
  • Team player with a high level of service orientation and attention to detail

What you can look forward to:

  • Flexible working: One home office day per week
  • Modern workplace: An inspiring office designed for collaboration and well-being
  • Home office support: A monthly home office allowance to help create an ergonomic and productive workspace
  • Health coverage:Comprehensive supplementary hospitalization insurance, fully sponsored by TRIO
  • Additional benefits:Attractive employee perks, including eco vouchers and additional benefits
  • Internet support: A monthly internet allowance to support your hybrid working experience
  • International environment: A diverse, international team offering the opportunity to work on challenging projects with colleagues from around the world

TRIO stands for passion, innovation and teamwork. Excellent working conditions are just as much a part of our corporate culture as the high standards we set for our employees. A cooperative and respectful partnership is essential for a positive working environment and forms the foundation of our economic success. That is why TRIO values both young talent and the expertise of experienced professionals.