SENIOR ACCOUNT MANAGER

• Manage and develop a portfolio of mid-sized and large corporate clients, including key accounts.
• Build, maintain and strengthen long-term relationships with clients and broker partners, acting as a trusted advisor and key point of contact
• Lead renewal negotiations to maximize retention, portfolio value and profitability
• Identify and convert cross-sell, upsell and new business opportunities within the existing portfolio
• Optimize policy structures and pricing in line with client needs, risk appetite and commercial objectives
• Proactively engage with clients and brokers through regular meetings, portfolio reviews and strategic discussions
• Collaborate closely with Risk, Operations and other internal stakeholders to deliver tailored solutions and an outstanding client experience
• Address and coordinate complex client or broker issues, ensuring timely resolution and stakeholder alignment
• Monitor portfolio performance and take appropriate actions to maintain a profitable, high-quality and sustainable portfolio
• Contribute to the achievement of commercial objectives while supporting long-term client satisfaction and retention

THE ROLE

• Manage and develop a portfolio of mid-sized and large corporate clients, including key accounts.
• Build, maintain and strengthen long-term relationships with clients and broker partners, acting as a trusted advisor and key point of contact
• Lead renewal negotiations to maximize retention, portfolio value and profitability
• Identify and convert cross-sell, upsell and new business opportunities within the existing portfolio
• Optimize policy structures and pricing in line with client needs, risk appetite and commercial objectives
• Proactively engage with clients and brokers through regular meetings, portfolio reviews and strategic discussions
• Collaborate closely with Risk, Operations and other internal stakeholders to deliver tailored solutions and an outstanding client experience
• Address and coordinate complex client or broker issues, ensuring timely resolution and stakeholder alignment
• Monitor portfolio performance and take appropriate actions to maintain a profitable, high-quality and sustainable portfolio
• Contribute to the achievement of commercial objectives while supporting long-term client satisfaction and retention

MAIN TASKS

Achieve objectives for portfolio growth and quality

• Develop relationships with clients and brokers
• Negotiate policy conditions upon renewal with direct clients, clients via specialized and non-specialized brokers
• Identify cross-selling and upselling opportunities
• Provide proactive service, such as client visits, welcome contacts with new clients, etc.
• Inventory client limit needs and coordinate with the Risk Department
• Seek solutions when problems arise
• Coordinate escalations

Take personal responsibility for implementing quality standards throughout the Group

• Develop and maintain relationships with brokers in line with the company's commercial strategy
• Serve client segments based on the Operational Manual
• Work closely with other core functionsApply commercial underwriting guidelines and portfolio management standards to ensure profitability and quality of the client portfolio.

Functional Skills/Experience

Market Knowledge

• Expert market knowledge
• Ability to build an extensive network with close contacts with brokers, market players, and opinion leaders

Professional Knowledge

• Ability to create and convert leads for extensions
• Expert sales knowledge and negotiation skills
• Interest in and willingness to leverage AI and digital tools to enhance productivity and client service.

Interpersonal Skills

• Ability to collaborate with members of other core functions
• Ability to persuade clients during negotiations
• Ability to build and strengthen good relationships with clients and brokers

Language Skills

Fluent Dutch and professional English are required. Knowledge of French is considered a strong asset.

Salary

Due to the European Pay Transparency Directive, the salary range for the offered position is set between €69,000 gross and € 103,000 gross.

The exact determination of the starting salary will depend on the evaluation of the candidate's profile in relation to the required qualifications.

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At Allianz, we believe in a strong inclusive culture that encourages people to speak up, get involved, and challenge the status quo. We are proud to be an equal opportunity employer and encourage you to bring your full self