Senior Helpdesk Specialist: ITSM

Our client, a key organization in the energy and environment sector, is looking for a Senior Helpdesk Specialist. This role involves managing technical incidents while actively contributing to the professionalization of service desk processes and the implementation of a new management platform.Support end-users via telephone, email, and ticketing systems to...

Editx in Belgium seeks an IT Support/Service Desk professional to assist end-users, diagnose hardware and software issues, and manage incidents and changes. You will contribute to a new service management platform, promote security practices, and maintain IT asset inventories.The role focuses on improving service quality, documenting solutions, and reducing...

Keystone Solutions is seeking a seasoned Helpdesk Specialist to join a client-site consultancy project. You will handle end-user IT issues, manage incidents, and help optimize service desk processes while aligning with ITIL-based practices.You will work with cross-functional IT teams, promote security awareness, and contribute to the deployment of a new...

Pauwels Consulting is seeking a Senior Helpdesk Specialist for a client in the energy and environment sector. The role involves managing incidents, supporting end-users, and contributing to a new service management platform.You will work onsite in Dessel in a full-time capacity, dealing with hardware and software issues and maintaining IT inventories. The...

TiTANS België zoekt een ervaren Service Desk Specialist om eindgebruikers te ondersteunen via telefoon, e-mail en een ticketsysteem, en om de uitrol van een nieuw service management platform te begeleiden.Je beheert werkstations en randapparatuur, signaleert trends en werkt nauw samen met IT-teams. Een proactieve, klantgerichte houding en ITIL-kennis zijn...

Mission Overview As a Helpdesk Specialist, you will be engaged in a consultancy mission at a client site representing Keystone Solutions. You will be responsible for addressing IT issues and inquiries reported by end-users, ensuring optimal working conditions through effective management of workstations and peripherals. Mission Overview As a Helpdesk...

Als Service Desk Specialist ben je verantwoordelijk voor het behandelen van informaticaproblemen en vragen die door eindgebruikers worden gemeld. Daarnaast zorg je voor het beheer van werkstations en randapparatuur, zodat gebruikers in optimale omstandigheden kunnen werken.Je werkt gestructureerd en klantgericht en zorgt ervoor dat incidenten,...

Mission Overview As a Helpdesk Specialist, you will be engaged in a consultancy mission at a client site representing Keystone Solutions. You will be responsible for addressing IT issues and inquiries reported by end-users, ensuring optimal working conditions through effective management of workstations and peripherals. Key Responsibilities Support...

Mission Overview:As a Helpdesk Specialist, you will be engaged in a consultancy mission at a client site representing Keystone Solutions. You will be responsible for addressing IT issues and inquiries reported by end-users, ensuring optimal working conditions through effective management of workstations and peripherals.Key Responsibilities:Support...