SENIOR BUSINESS TECHNOLOGY INTEGRATOR

TITLE: SENIOR BUSINESS TECHNOLOGY INTEGRATOR

LANGUAGES: DUTCH OR FRENCH, ENGLISH

CONTRACT DURATION: 02/11/2026 - 01/11/2027 WITH POSSIBULITY OF EXTENSTION

WORK MODE: 100%(FULL TIME AND HYBRID AND 3 DAYS ONSITE PER WEEK)

JOB DESCRIPTION

BACKGROUND:

• As part of its organisational and digital transformation strategy, the Client is strengthening its capacity to support business departments, improve processes and lead transformation projects.
• The Agency is modernising its information systems, digital services and business platforms. This work covers regulated parking, parking rights, control, collection, citizen services and mobility platforms.
• In this context, Client is looking for a Senior Business Excellence & Business Partner, Technical Writer with experience in the public sector. The drafting of technical documents for public procurement in digitalization, IT, Data and cybersecurity is an essential component of the mission.

MISSION

• She/He translates business needs into actionable requirements and process improvements, supports transformation decisions and implementation, and produces accurate and verifiable technical procurement documents.
• She/He acts as a Business Partner: understand and challenge business requests, identify expected value, structure requirements, prepare decision files and contribute to portfolio prioritization.
• She/He leads workshops and facilitates collaboration between the business departments, Digital & IT, Data & Analytics, Architecture, PMO, Purchasing, suppliers and other stakeholders.
• She/He maps existing processes and designs target processes (AS-IS/TO-BE), ensuring consistency across organization, data, applications, and operations; Identify dependencies and impacts.
• She/He simplifies administrative and operational processes, defines KPIs and supports performance management and continuous improvement.
• She/He drafts the technical parts of public contracts and special specifications relating to digitalization, IT, Data and cybersecurity.
• He/She consolidates business, functional, technical, data, security, compliance, integration, operation and reversibility requirements; Writes non-functional requirements, SLAs, and acceptance criteria.
• He/She ensures the consistency, traceability, clarity and testability of requirements; coordinates their validation with the business teams, security, the DPO, Purchasing and technical experts.
• She/He contributes to the selection and award criteria, technical clarifications, compliance matrices and technical evaluation of tenders.
• She/He produces scoping notes, business cases, BPMN process maps, and more.

PROFILE

• Expert in organizational transformation within public or parapublic organizations, with at least 5 years of relevant experience in the last 10 years.
• Expert in mobility, parking, roads or management of public space, as well as in the analysis or transformation of associated processes, with at least 5 years in each of these areas in the last 10 years.
• Expert in defining business needs, functional specifications, modernization of business information systems and digital transformation, with at least 5 years in each of these areas in the last 10 years.
• Expert in drafting technical documents for public procurement in digital, IT, Data and cybersecurity, with at least 5 years in the last 10 years.
• Proven experience in workshop facilitation and coordination of business lines, IT, Data, Architecture, PMO, Purchasing and suppliers: at least 3 years in the last 10 years.
• Strong analytical, synthesis and critical thinking skills; ability to challenge needs, communicate clearly, coordinate stakeholders and manage priorities with autonomy and rigor.

REQUIRED SKILLS

• Organizational transformation in public or parapublic organizations
• Mobility, parking, roads or management of public space
• Analysis and improvement of business processes in the departments concerned
• Business needs and functional specifications for digital solutions markets
• Modernization of business information systems and digital transformation
• Technical documents for public procurement in digital, IT, Data and cybersecurity
• Facilitation of business workshops and cross-functional coordination

ADVANTAGES

• Knowledge of Dutch.
• Direct experience in parking enforcement, parking rights, collections, citizen services or mobility platforms.
• Impact assessments, arbitration cases, specifications and recommendations; Ensure the fol