Key Account Manager

Our Mid-Market & Corporate Sales department dedicated to large customers implementation projects is looking for new colleagues to join our amazing team. This department is one of the main pillars of Odoo's turnover growth.

If you are looking for a position where you will value your experience in IT or business consultancy and use your analytical and sales skills to advise large companies, then you are definitely at the right place

About the job

As a Key Account Manager, you will be the strategic point of contact for a portfolio of 25-50 mid-market and corporate customers, building long‑term, high‑value relationships that drive measurable outcomes for them and sustainable growth for Odoo. You will be accountable for client retention, identifying expansion opportunities, and securing strategic contract renewals.

A cross‑industry, high‑exposure role

Your portfolio will span all industries, giving you broad exposure to a wide variety of business models and challenges. For every project, you'll work hand‑in‑hand with Odoo's Large Account project management team, ensuring smooth and coordinated delivery for your clients from day one.

A wide network of stakeholders

You will engage with numerous stakeholders on the client side, including C‑level sponsors and top management defining the strategic direction of their project. You'll also work closely with business analysts, key users, and technical experts driving the implementation day‑to‑day, as well as Odoo's internal teams covering upgrades, support, and development, making you the central point of contact across the full lifecycle of the relationship.

Main Responsibilities

• Manage a portfolio of 25-50 existing clients across all industries and build lasting, strategic partnerships
• Deeply understand client needs and uncover upsell opportunities, acting as their trusted Odoo advisor
• Drive revenue growth by identifying expansion potential and guiding clients toward the right Odoo solutions
• Lead impactful product demonstrations to showcase new apps, features, and versions
• Secure contract renewals and upgrade agreements, from monthly plans to multi‑year commitments
• Collaborate with Odoo's Large Account project management team and internal experts (support, upgrade, development) to ensure successful, end‑to‑end project delivery

Requirements

• Business degree (Bachelor's or Master's), or equivalent professional experience
• 3 to 5 years of experience in a B2B sales, account management, or IT consulting environment
• Proven ability to manage and grow a diverse client portfolio across multiple industries
• Strong negotiation and relationship‑building skills, with the ability to engage credibly with C‑level stakeholders as well as operational and technical teams
• Excellent organizational and prioritization skills: you'll be managing a sizeable and varied portfolio
• Strong organizational skills: you will have around 50 clients to manage
• Fluency in Dutch, English and French.
• Genuine interest in IT, business processes, and the ability to quickly grasp new tools and industries

What do we offer you?

• A great team of dynamic people
• A friendly and open company's culture
• A full‑time position with attractive salary package (including company car)
• The opportunity to evolve into a great and fast growing Belgian company
• Exchange Program: apply to a similar position in another offices
• Evolution: 12 days of pro training per year including 6 of your choice for personal development.
• Healthy environment: We promote well‑being with complimentary fruit and snacks, access to a fully equipped gym, and organized group sports such as padel, pilates, and biking. Healthy employees are happy employees :).