Front Office Agent
Enregistrez cette offre et organisez votre recherche
Créez un compte gratuit pour enregistrer des offres d'emploi, créer des alertes et revenir à cette liste depuis votre tableau de bord.
Front Office Agent - Replacement contract 4/5 M/V/X
¿ Be the warm welcome that kicks off a memorable guest experience
¿ Acknowledge IHG Rewards Club members and returning guests, in person or on the phone
¿ Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay
¿ Handle cash and credit transactions
¿ Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes
¿ Stay one step ahead of guests' needs - record and act on their preferences, and handle their messages, requests, questions and concerns
¿ Perform night shifts when required, as well as porterage duties
¿ Be a trusted contact for all guests. Help them with
anything from bill issues to local knowledge, and loop in management when necessary
¿ Stay safe all the time. Following our safety procedures, you'll report all incidents and wear any protective gear needed
¿ Take pride in your appearance and place as a brand ambassador
¿ Always know what events and activities are on the
day's schedule
¿ Answer phones in a prompt and courteous manner
¿ Take action to solve guests problems or complaints using appropriate service recovery guidelines
¿ Jump into other ad-hoc duties when your colleagues need your help
Communication skills - guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to
¿ Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories
¿ Fluency in the local language - extra language skills would be great, but not essential
¿ Literate and tech-savvy - you'll need a good grasp of reading, writing, basic maths and computers
¿ Flexibility - night, weekend and holiday shifts are all part of the job
¿ You'll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential
¿ Experience - ideally you'll have spent at least one year in a front desk or guest service position
¿ Strength - sometimes you'll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling
¿ Salary: Remuneration is determined according to the applicable Joint Committee 302 (Hospitality) salary scales and amounts to € 2.853,95 gross per month.
-
Front Office Agent M/V/X
Il y a 2 jours
Diegem, Vlaams-Brabant, Belgique AIRPORT GARDEN HOTEL Temps plein 29 000 € - 35 000 € ContratCrowne Plaza Brussels Airport is looking for a Front Office Agent (M/F/X).Replacement contract - 4/5Be the warm welcome that kicks off a memorable guest experienceAcknowledge IHG Rewards Club members and returning guests, in person or on the phoneTake and manage guest bookings, up-selling opportunities and telling them about ways to improve their stayHandle...
-
Guest Experience Front Desk Agent
Il y a 2 jours
Diegem, Vlaams-Brabant, Belgique AIRPORT GARDEN HOTEL Temps plein 29 000 € - 35 000 € ContratCrowne Plaza Brussels Airport is seeking a Front Office Agent for a replacement contract (4/5). You will warmly welcome guests, handle check-ins/outs, manage bookings and cash transactions, and respond to guest needs with a proactive service mindset.Fluency in multiple languages and strong communication are valued. Night shifts, lifting up to 23 kg, and a...
-
Guest Experience Agent
Il y a 18 heures
Diegem, Vlaams-Brabant, Belgique AIRPORT GARDEN HOTEL Temps plein 29 000 € - 35 000 € ContratAirport Garden Hotel in Belgium seeks a Front Office Agent for a replacement contract (4/5). You will warmly welcome guests, manage bookings, handle cash and credit transactions, and check guests in/out with keys and safety deposits. Night shifts and porterage duties may apply.Fluent local-language skills and a high school diploma are expected; a college...
-
Front Desk
Il y a 3 jours
Diegem, Vlaams-Brabant, Belgique Page Personnel Belgium Temps plein 28 000 € - 34 000 € ContratPage Personnel Belgium is seeking an Office Assistant for a corporate real estate client in Diegem. You will be the first point of contact for employees, visitors and service providers, contributing to a welcoming and professional workplace experience.You will coordinate workplace and facility services, manage maintenance requests and provide administrative...
-
Front Office Night Auditor M/V/X
Il y a 2 jours
Diegem, Vlaams-Brabant, Belgique AIRPORT GARDEN HOTEL Temps plein 23 000 € - 26 000 € ContratCrowne Plaza Brussels Airport is looking for a Front Office Night Auditor (m/f/x).Replacement contractJob Description:We are looking for a dynamic and service-oriented Front Office night auditor to join our team for an replacement contract. You will be the main point of contact for our guests and play a key role in their experience at our hotel.Main...
-
Warehouse Office Agent
Il y a 5 jours
Diegem, Vlaams-Brabant, Belgique Ago Jobs & HR Temps plein 32 000 € - 40 000 € ContratAls Warehouse Office Agent ben je verantwoordelijk voor de administratieve en operationele opvolging van inkomende en uitgaande goederenstromen.Jouw verantwoordelijkheden:Controleren en registreren van chauffeurs en transportdocumenten.Coördineren van laad- en losactiviteiten in samenwerking met het magazijnteam.Verwerken van inkomende en uitgaande...
-
Parttime Receptionist: Gastvrije Front Desk
Il y a 2 jours
Diegem, Vlaams-Brabant, Belgique ELIGIO Temps plein 12 000 € - 16 000 € ContratELIGIO in Diegem zoekt een deeltijdse receptionist(e) die bezoekers en medewerkers professioneel te woord staat en ondersteunt bij het dagelijkse kantoorwerk. Je werkt op woensdag en vrijdag van 8u tot 17u met 1u pauze en beheert telefoon, mailbox, vergaderzalen en algemene office taken.Je coördineert facilitaire activiteiten, catering en leveranciers, en...
-
Front Office Night Auditor
Il y a 18 heures
Diegem, Vlaams-Brabant, Belgique AIRPORT GARDEN HOTEL Temps plein 30 000 € - 33 000 € ContratFront Office Night Auditor - replacement contract M/V/XFront Office Night Auditor - replacement contract (M/W/X)Crowne Plaza Brussels Airport+32 0 241 63 33We are looking for a dynamic and service-oriented Front Office night auditor to join our team for an replacement contract. You will be the main point of contact for our guests and play a key role in their...
-
Klantgerichte Front Office Specialist
Il y a 4 jours
Diegem, Vlaams-Brabant, Belgique CWS Hygiene BeLux Temps plein 32 000 € - 42 000 € ContratBij CWS Hygiene in Diegem zoekt ons Customer Care team een gedreven Front Office Medewerker. Je bent het eerste aanspreekpunt voor klanten en zorgt dagelijks voor een vlotte, klantvriendelijke afhandeling van vragen en klachten.Je beheert eigen klantdossiers, onderhoudt dagelijks telefonisch en schriftelijk contact en fungeert als schakel tussen klant en...
-
Night Auditor
Il y a 18 heures
Diegem, Vlaams-Brabant, Belgique AIRPORT GARDEN HOTEL Temps plein 30 000 € - 33 000 € ContratCrowne Plaza Brussels Airport is seeking a Front Office Night Auditor for a replacement contract in Diegem. You will be the main contact for guests and oversee night operations, ensuring a smooth experience during check-in/out and maintaining safety.Fluency in French and/or English (Dutch a plus), teamwork, strong communication, and at least 1 year of...
