2nd Line IT Support Engineer | Windows

Handle user calls and requests by phone and email Diagnose and resolve incidents involving Windows 10/11, Microsoft 365, hardware, and software Provide 1st- and 2nd-line support and escalates complex incidents to the appropriate teams Create, document, and track tickets in the Helpdesk system Manage user accounts and access through Active Directory Prepare,...

Pauwels Consulting in Belgium is seeking an IT Support Engineer for a client in the energy sector. You will provide 1st and 2nd line support by phone and email and manage the full lifecycle of tickets within the helpdesk tool.Responsibilities include hardware staging, configuring workstations and peripherals, and troubleshooting networking, VPN, and...

Médiane Benelux is seeking a Senior IT System Engineer to support high-availability IT environments used in railway infrastructure. You will manage 2nd line system support, incidents, updates, patches, and contribute to infrastructure security and continuous improvement.Based in Belgium, you will participate in on-call rotations and collaborate with...

Appsierra Group seeks a Helpdesk Support Engineer in Belgium to handle call and mail intake, provide 1st and 2nd line IT support, and manage tickets in the helpdesk system. You will execute actions per established processes and checklists, and maintain ITIL procedures.The role covers Active Directory user management, troubleshooting of hardware, network,...

MSIG Europe SE is looking for a hands-on and customer-focused Workplace Support Engineer to provide local first-line IT support for our employees. You will be the local face of IT, ensuring users receive professional and timely support while contributing to a secure, stable, and modern workplace environment. Key Responsibilities Provide on-site and remote...

Our client, a leading organization in the energy sector, is looking for an IT Support Engineer to provide critical technical assistance. The project involves managing service desk operations to ensure high reliability and sustainability of internal digital infrastructure. Provide 1st and 2nd line technical support via call and email intake. Manage the...

As a human-centric staffing company with deep expertise in workplace management, infrastructure and cloud, we work closely with leading players in the Belgian IT and digital landscape. Together with these partners, our consultants ensure stable operational continuity — perfectly aligned with the digital realities of today and tomorrow.Just finished an ICT...

Nexeo is seeking a Senior IT Helpdesk Officer in Belgium to provide 1st and 2nd line support, manage IT service requests, and assist end users across devices including tablets and smartphones. You will coordinate with internal and external providers and contribute to Workplace projects.The role requires 5+ years in a similar position, excellent FR/EN...

Application Support Engineer Service Start Date: 5th October 2026 End Date: 31st December 2027 Location: Brussel Service Description: The IT-TI Data & App Support department is looking for an Application Support Engineer. The candidate will be part of the Data and Application Support team, responsible for deploying all in-house developed applications running...