Customer Journey Architect – Operational Excellence

Il y a 3 jours

Brussel, Brussel-Hoofdstad, Belgique ing Temps plein 65 000 € - 95 000 €/an

Tribe Home & Collections in Belgium is seeking a hands-on IT & business analyst to design end-to-end solutions and customer journeys within the Lead-to-Cash and lifecycle management domains.

You will translate business needs into clear IT deliverables, ensure a seamless employee and customer experience, and own the end-to-end roadmap from design through implementation, with strong stakeholder management and agile collaboration.