Business Change and Communications Specialist – ITM Recovery, Security Clearance
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Responsibilities
- Create and execute an Awareness Campaign Plan targeting internal and external stakeholders
- Coordinate awareness artefacts: slide decks, Q&A, feedback tracking, promotional videos
- Support video production: develop creative concepts and visions that resonate with diverse audiences
- Attend meetings, take minutes, document action items, and follow up with project team and external contributors
- Support Organisational Change Management (OCM) activities
- Align awareness tasks with OCM work and ITM‑RC1 implementation progress
- Coordinate production and storage of project/system/test/service documentation
- Track, monitor, and report on project progress in coordination with the Project Manager
- Participate in Agile ceremonies
- Maintain project documentation on SharePoint portal and JIRA
- Produce monthly sprint completion reports and a final Project Closure Report
Requirements
- Subject Matter Expertise (SME) in creative concepts aimed at organisational change
- At least three (3) years’ experience in Awareness campaigns & supporting video creation
- At least three (3) years’ experience in organisational change/transformational projects
- Proficiency in taking meeting minutes and drafting comprehensive summaries
- Proficiency in managing Microsoft SharePoint portal
- At least five (5) years’ experience in project management support
- Good knowledge of project management principles, practices and procedures
- Proficiency in the use of Microsoft Office Suite
- Thorough knowledge of the English language, both written and spoken
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