Business Analyst – Service Desk

IT-Planet is dé HR specialist voor flexibele en tijdelijke staffing in IT. Wij verzorgen IT-projecten bij diverse top 100-klanten over heel Vlaanderen en Brussel in volgende IT-domeinen: Application Development, Infrastructure Services & Software Testing. Met 15 jaar ervaring achter de kiezen kunnen wij perfect tegemoet komen aan jouw individuele noden. Bij...

We’re looking for a Business Analyst (medior/senior) to bridge client ambitions and digital solutions at Craftzing. Does that sound like you? Read on. As a Business Analyst at Craftzing, you'll be the strategic connector between client-business objectives and our digital delivery teams. You transform intricate business challenges into digital solutions by...

USG Professionals Belgium seeks an experienced Business Analyst to lead process discovery and analysis during a large-scale IT service management transformation. You will work with the Transition Manager to map current-state processes, validate requirements, and ensure seamless transfer of service ownership.Responsibilities include documenting workflows,...

About Qargo Qargo is a cloud-based (SaaS) Transport Management Platform. We are a scale-up based in London and Ghent (Belgium), rapidly expanding across Europe. The platform is an ‘all-in-one system’, handling everything from initial order entry to final invoicing. It optimises planning and includes built-in AI that automates lengthy manual tasks. Qargo...

How can AI help transform our customer engagement? That’s the question you’ll be answering for our customers as an AI for Service Analyst. You focus on the 'why' before the 'what', and you see AI as a vital support system for humans. More focus on what matters, less repetitive tasks. You understand the capabilities of what AI can bring but also know that...

Inetum is a European leader in digital services. Every day, the Group's 28,000 consultants and specialists aim to make a digital impact for businesses, public sector bodies and society as a whole: solutions that contribute to performance, innovation and the common good.Present in 19 countries, close to the regions, and with its major software publisher...

Inetum is a European leader in digital services. Every day, the Group's 28,000 consultants and specialists aim to make a digital impact for businesses, public sector bodies and society as a whole: solutions that contribute to performance, innovation and the common good.Present in 19 countries, close to the regions, and with its major software publisher...

What if customer service could be proactive, strategic, and deeply human all at once? As a Business Analyst – Customer Service (or as a Dux, as we call ourselves), you are the architect of that transformation. You are the ultimate connector by diving into workflows, spotting hidden opportunities, and building the new way of working for future customer...

Qargo is seeking a Business Analyst in Ghent to deliver successful customer projects by analyzing workflows, translating them into TMS configurations, and acting as a bridge between customers and technical teams. You will gain autonomy, ownership, and impact in a fast-growing European scale-up.You’ll explore domains in transport operations, finance, or...