IT Service Delivery Lead: SLA

Il y a 3 jours

Luik, Belgique Nebiru Temps plein 60 000 € - 90 000 € Contrat

Nebiru is seeking an experienced IT Service Delivery professional to own the delivery and continuous improvement of IT services for our Belgian clients. You will act as a trusted operational contact, monitor performance against SLAs, and drive improvements through service reviews and reporting.

You will coordinate across infrastructure and application teams, manage escalations, and support service transitions to ensure operational readiness while maintaining strong customer relationships and