Alliance Director

Alliance Director - CBRE - Belgium -

About the role

Lead a Strategic Partnership. Drive Business Impact. Shape the Future.

CBRE Global Workplace Solutions (GWS) is seeking an experienced and commercially driven Alliance Director to lead a significant strategic client partnership.

This is a high-profile leadership role where you will serve as the executive sponsor for a major account, building trusted relationships with senior client stakeholders while driving growth, operational excellence, innovation, and long-term value creation. You will act as a strategic advisor, helping shape business outcomes while ensuring the successful delivery of integrated facilities management and workplace solutions across a complex, multi-country portfolio.

As Alliance Director, you will combine commercial leadership, strategic thinking, and operational oversight to deliver exceptional outcomes for both the client and CBRE. You will lead a high-performing matrix organisation, influence executive decision-makers, and identify opportunities to strengthen and grow the partnership through innovation, efficiency, and service excellence.

How you add value:

Strategic Client Leadership

• Build and maintain trusted relationships with executive and C-suite stakeholders.
• Act as the strategic partner and primary executive contact for the client.
• Develop a deep understanding of the client's business, objectives, priorities, and future challenges.
• Provide thought leadership and innovative solutions that create measurable business value.
• Lead executive governance forums and ensure alignment between strategic objectives and operational delivery.
• Champion the voice of the client across the organization while aligning business goals with service outcomes.

Commercial & Financial Management

• Own the overall financial performance and profitability of the account.
• Develop and execute a robust Account Business Plan focused on growth, value creation, and customer success.
• Identify and deliver opportunities for organic growth, service expansion, and innovation.
• Lead commercial negotiations, contract renewals, and governance activities.
• Ensure contractual commitments are achieved while proactively managing risk and commercial outcomes.
• Drive sustainable revenue growth and margin improvement across the portfolio.

Operational Excellence

• Provide executive oversight across all service lines supporting the account.
• Ensure consistent delivery of high-quality services that meet and exceed client expectations.
• Foster collaboration across multiple business functions, geographies, and stakeholders.
• Lead issue resolution and escalation management to ensure positive customer outcomes.
• Drive continuous improvement initiatives focused on performance, efficiency, innovation, and customer experience.
• Ensure business continuity and operational resilience across the account.

People & Leadership

• Lead, inspire, and develop high-performing teams across diverse functions and locations.
• Create a culture of accountability, collaboration, inclusion, and excellence.
• Provide strategic direction and leadership within a complex matrix environment.
• Align people, resources, and capabilities to support client and business objectives.
• Develop leadership capability and succession planning across the account.
• Serve as a role model for CBRE's values and leadership behaviours.

Who are we looking for?

• Significant experience leading large, complex client relationships and strategic partnerships.
• Proven accountability for substantial P&L management and commercial performance.
• Demonstrated success influencing and engaging senior executives and C-suite stakeholders.
• Experience operating within complex, matrixed, and multi-regional organisations.
• Strong commercial acumen with expertise in contract management, governance, and negotiation.
• A proven track record of developing and executing growth strategies that deliver measurable business outcomes.
• Exceptional communication, relationship management, and stakeholder engagement skills.
• The ability to balance strategic vision with operational execution.
• Strong leadership capabilities with experience managing diverse and geographically dispersed teams.
• A customer-first mindset, combined with a passion for innovation, value creation, and continuous improvement.

Why Join CBRE?

This is an opportunity to lead one of CBRE's most strategic client partnerships and make a meaningful impact on both client and business performance.

At CBRE, you'll join a global leader in real estate and